Sr. Product Designer

OpenGov is the leader in AI-enabled software for cities counties state agencies and special districts With a mission to power more effective and accountable government OpenGov serves 2 000 communities across the United States OpenGov is built exclusively for the unique asset management permitting and licensing procurement and contract management tax and revenue budgeting and planning and financial management needs of the public sector The OpenGov platform empowers organizations to operate more efficiently adapt to change and strengthen public trust Learn more or request a demo atJob Summary The Senior Product Designer will play a pivotal role in shaping the future of OpenGov products by leveraging design thinking innovative problem-solving and advanced design expertise This position will lead the creation of user-centered solutions that seamlessly integrate emerging technologies including artificial intelligence AI to elevate the user experience By fostering collaboration and driving strategic initiatives the Senior Product Designer will ensure our products meet the evolving needs of both users and the business Responsibilities Lead the application of design thinking methodologies to uncover user needs define problems and create innovative scalable solutions that align with business objectives Collaborate with Product Management and Engineering to align on goals uncover insights and design innovative solutions Advocate for and integrate AI as a tool within the design process leveraging it to improve efficiency generate insights and prototype solutions faster Deliver end-to-end product designs from early ideation and user research to high-fidelity mockups and interaction models ensuring usability and accessibility Mentor and empower team members promoting a culture of growth experimentation and collaboration within the design team Present design concepts and strategies to stakeholders building alignment while championing a user-centered approach Stay informed on AI advancements industry trends and tools incorporating them into both the design process and the development of new features Partner with Engineering to ensure seamless design handoffs and provide support during development to uphold design quality Develop and facilitate workshops brainstorming sessions and collaborative exercises to align teams and foster innovation using design thinking principles Contribute to the evolution of design principles and practices that guide product consistency scalability and excellence Conduct comprehensive user research including interviews surveys usability testing and contextual inquiries to deeply understand user needs pain points and behaviors Requirements and Preferred Experience 5 years of professional experience in product design with a proven ability to solve complex problems and lead cross-functional initiatives Demonstrated experience in conducting user research and usability testing Demonstrated expertise in applying design thinking to uncover insights ideate solutions and drive innovation Experience designing AI-driven features or products that leverage machine learning predictive analytics or intelligent automation Familiarity with using AI as a design tool such as for generating ideas streamlining workflows or enhancing prototyping Proficiency in Figma with advanced skills in creating and managing reusable components variants and design libraries to ensure scalability and consistency Exceptional communication skills with the ability to present complex ideas to technical and non-technical audiences Advanced proficiency in design tools like Figma Sketch or Adobe XD with a strong focus on prototyping and interaction design Deep knowledge of accessibility standards e g WCAG and their application in creating inclusive solutions Passion for creating user-centered designs with a strong attention to detail and a focus on measurable impact Experience designing for responsive web mobile and multi-platform environments A passion To power more effective and accountable government paired with a strong commitment to improving the lives of local and state government workers through impactful user-focused design Why OpenGovA Mission That Matters At OpenGov public service is personal We are passionate about our mission to power more effective and accountable government Government that operates efficiently adapts to change and strengthens public trust Some people say this is boring We think it s the core of our democracy Opportunity to InnovateThe next great wave of innovation is unfolding with AI and it will impact everything-from the way we work to the way governments interact with their residents Join a trusted team with the passion technology and expertise to drive innovation and bring AI to local government We ve touched 2 000 communities so far and we re just getting started A Team of Passionate Driven PeopleThis isn t your typical 9-to-5 job we operate in a fast-paced results-driven environment where impact matters more than simply clocking in and out Our global team of 800 employees is united in our commitment to challenge the status quo OpenGov is headquartered in San Francisco and has offices in Atlanta Boston Buenos Aires Chicago Dubuque Plano and Pune A Place to Make Your MarkWe pride ourselves on our performance-based culture where every employee is encouraged to jump in head-first and take action to help us improve If you have a great idea we want to hear it Excellent performance is recognized and rewarded and we love to promote from within Benefits That Work for YouEnjoy an award-winning workplace with the benefits to match including Comprehensive healthcare options for individuals and families Flexible vacation policy and paid company holidays401 k with company matchPaid parental leave wellness stipends and HSA contributionsProfessional development and growth opportunitiesA collaborative office environment with weekly catered lunches