▷ (15h Left) Lead Consultant - Jira Admin

4 weeks ago


Pimpri, India Birlasoft Full time

Job Description: Jira Administrator (Lead Role) We are seeking an experienced Jira Administrator with 7 to 9 years of expertise to take on a lead role in managing, optimizing, and scaling our Atlassian Jira environment. The ideal candidate will have a deep understanding of Jira administration, governance, integrations, and best practices for enterprise-level implementations. Key Responsibilities: - Lead the administration, configuration, and customization of Jira Software, Jira Service Management, and Confluence. - Design, implement, and maintain Jira projects, workflows, schemes, custom fields, permissions, and notifications. - Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions. - Establish governance, standards, and best practices for Jira usage across the organization. - Manage user access, roles, and security settings in line with organizational policies. - Monitor Jira system performance, conduct regular health checks, and manage upgrades or migrations. - Integrate Jira with other enterprise tools and platforms (e.G., Slack, GitHub, Jenkins, ServiceNow). - Develop dashboards, reports, and metrics to support leadership and operational teams. - Mentor and guide junior Jira administrators or support staff. - Work closely with IT, DevOps, and business teams to ensure seamless Jira adoption and usage. Required Qualifications & Skills: - 7 to 9 years of experience in Jira administration, with at least 2 years in a lead or senior role. - Strong knowledge of Jira Software (Cloud and/or Data Center) and Confluence administration. - Proven experience designing complex workflows, schemes, and automation rules. - Hands-on experience with Jira integrations, APIs, and add-ons/marketplace apps.



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