▷ 15h Left: Delivery Manager

2 days ago

Pimpri, India Tata Consultancy Services Full time

TCS is Hiring for Delivery Manager Role Experience- 8 to 11 years Location- Pune Job Description: Operational Functions: - Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes. - Ensure speedy delivery of cargo to customers. - Compliance with all regulations of USA & Canada Customs/IATA/TSA and other governing bodies. - Supervise shift managers and their teams; review KPIs regularly and ensure all team members meet expectations in quality, timelines, and communication. - Ensure full compliance with SOPs, Fix gaps in task ownership, Communication quality, and Process consistency. - Resolve escalations and exceptions during the shipment process. Be the go-to person for operational troubleshooting. - Deliver regular feedback, training, and development sessions. Build operational thinking and ownership mindset in the team. - Identify areas of inefficiency or data integrity issues. Build improvement plans and propose automation, smarter flows, and better controls. - Ensure seamless collaboration with our service providers. Financial and Accounting Functions: - Set goals and objectives for the team in accordance with company guidelines and key performance areas/indicators, number of jobs, revenue and cost per job, expenses & revenue ratio. - Use established indicators and tools (e.G. daily invoicing and job numbers, financial reports, etc.) appropriately. - Ensure all accounting matters are finalized to maximize revenue, and all accounting functions in the branch are dealt with in a timely manner. People Management Functions: - Lead, motivate, and manage all operations teams. - Retain adequate staffing levels. - Conduct quarterly performance reviews; Establish targets and objectives. - Monitor staff performance - work with HR on employee relations and training issues. - Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources. - Assists Human Resources in the hiring and termination of employees. Required Skills & Qualifications: - Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS - Bachelors degree in any field (preferred: Commerce, International Trade, Logistics) - 5+ years of industry related experience required with preference to freight forwarding. - 2+ years of team management experience, including managing team leads or shift managers - Demonstrated Leadership and People Management skills - Strong attention to detail, data integrity, and customer service mindset - Highly motivated and results driven - Outstanding people skills; customer driven, business savvy - Able to handle complex problems, knows how to multitask

  • ▷ [15h Left] Scrum Master

    2 days ago

    Pimpri, India Persistent Systems Full time

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  • ▷ 15h Left: Sr. Delivery Manager

    3 weeks ago

    Pune/Pimpri-Chinchwad Area, India Avigna.AI Full time

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    2 days ago

    Pimpri, India Programmers.io Full time

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  • ▷ (15h Left) Business Head – Plm It Services

    3 weeks ago

    Pimpri, India SteepGraph Full time

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  • 15h Left: Business Development Manager

    2 weeks ago

    Pimpri, India Ocman realty Pvt. ltd Full time

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    3 weeks ago

    Pimpri, India Tata Technologies Full time

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  • [15h Left] Senior Mathematics Instructor( Engineering Maths)

    4 days ago

    Pimpri, India Newton School of Technology Full time

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  • 15h Left! Gtm Engineer

    3 weeks ago

    Pimpri, India nRev Full time

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    Pimpri, India Persistent Systems Full time

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    1 week ago

    Pimpri, India Exela Technologies Full time

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