Merchandiser - Custom Manager [Immediate Start]
3 weeks ago
Job Description About Jaipur Rugs: Jaipur Rugs is one of India's leading manufacturers and exporters of hand-knotted rugs and home furnishings. With a deep-rooted focus on artisan empowerment, sustainability, and global design thinking, the company is a pioneer in bridging traditional craftsmanship with modern luxury aesthetics. Position Summary: We are looking for a passionate and detail-driven Merchandiser Custom Manager to manage and lead our custom order lifecycle, from client brief to delivery. The ideal candidate will be a B.FTech graduate from NIFT, with 45 years of experience in merchandising, ideally with exposure to custom/bespoke products, textiles, or luxury design. This is a cross-functional role that requires close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications. Key Responsibilities: - Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery. - Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements. - Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans. - Develop and maintain custom order trackers, T&A (Time & Action) calendars, and internal coordination sheets to ensure timely delivery. - Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection). - Ensure strict adherence to quality and compliance standards for all custom products. - Support costing and pricing strategies, balancing product value with profitability. - Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status. - Provide post-delivery feedback and continuous improvement insights for process optimization. Key Qualifications & Skills: - B.FTech from NIFT (mandatory) - 45 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector - Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods - Excellent understanding of custom order workflows from client brief to production to delivery - Strong communication and coordination skills with fluency in both English and Hindi - Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems - Eye for detail, strong problem-solving skills, and a customer-first mindset - Ability to work independently and manage multiple projects simultaneously Preferred Attributes: - Exposure to global clients or export markets - Experience working with artisan-based production or luxury/customized product environments - Interest in sustainable and ethical production processes
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