Senior Manager

Job Description

About Us

JOB DESCRIPTION

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's In It For YOU

- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Data Project Manager & Processing will be responsible for analytics related support for the functional analytics team & to manage data projects, working in close co-ordination with the Insights & Reporting team.

Role Accountability

- Program Execution - Person is responsible to execute all the program initiatives undertaken in data vertical by managing development/SI partners to ensure the execution of projects in a timely manner with expected quality. He/She should be able to create project plan, drive both business & IT teams to work with plan, identify project/program risks and put mitigations or do timely escalation for help needed.
- Assist the Program Delivery Leader in creating a team with data processing skills with good understanding of Python, SAS, SQL, Tableau or other analytical tools using which they should assist Insights & Reporting team if they need help with extraction and processing of data.
- Maintain detailed project documentation, including project charters, status reports, FSD, TSD, etc. and ensure project is handed over to the Insights and Reporting team upon successful completion
- Work with business teams and Data Lake technology team and lead the programs and data initiatives arising due to new needs arising from business, audits, regulatory
- Actively participate in the new product initiatives and provide data requirements to be implemented for NPIs and ensure that same are implemented for appropriate data insights and analytics
- Role is required to interact and collaborate with multiple functions ensuring that their data requirements are correctly captured, analyzed and implemented along with new initiatives. Person is required to ensure that data requirements are not missed out in new initiatives and will ensure that proper thought process is applied in coming up with data requirements considering audits and regulatory reporting
- Ensure technical support is provided to Insights and reporting team wherever required to meet the data extraction & analysis requirements
- Person is required to build a strong understanding of data processes across the card lifecycle, how and where the data is stored across multiple layers of data platforms
- Collaborate with senior leadership team, Function heads and BIU Program management team to understand their data needs and deliver the same through the implementation of data initiatives and projects
- He/She will be responsible to drive periodic meetings with business leaders to identify data projects and work closely with IT for its implementation
- Person is required to build a strong understanding of data processes across the card lifecycle, how and where the data is stored across multiple layers of data platform
- As a People Manager, person is required to manage & lead the team with direct reportees of up to 5 team members

Measures of Success

Deliver data projects On Time, Within Approved Budget with no P1 defects in production

Technical Skills / Experience / Certifications

- Good knowledge of SAS, Python, SQL and Tableau
- Good understanding of ETL tools and processes
- Good understanding of project management methodology

Competencies critical to the role

- Person should have strong experience of delivering multiple programs and leading teams preferably in BFSI segment
- Good knowledge of business processes & key business metrics to provide effective solutions
- Person should have good knowledge in preparing High, Mid and low-level project plan. He/She should be good in Microsoft project management tool
- Person is required to lead cross functional teams to drive data projects and execute data processing asks
- He should be Strong team player - Inclusive who can collaborate with multiple teams and drive them towards achieving a common goal
- Strong analytical skills strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve
- Demonstrated customer focus evaluates decisions through the eyes of the customer; builds strong relationships and creates processes which helps with timely availability of data to all stakeholders
- Should have very good written and verbal communication skills

Qualification

- B.E / MCA in Computer Science/Graduate or PG from good institute.
- PMP Certification desired

Preferred Industry

BFSI