Urgent: Branch Executive

A Branch Executive for Gold Loan typically has several responsibilities revolving around managing the operations and business development of a branch that offers gold loan services Here s a general job description Position Title Branch Executive - Gold Loan 1 Branch Operations Management Oversee the day-to-day operations of the branch ensuring smooth functioning Manage customer inquiries loan processing and disbursements efficiently Maintain compliance with regulatory requirements and company policies 2 Business Development Develop and implement strategies to achieve branch targets for gold loan disbursements and profitability Identify and pursue opportunities to expand the customer base and increase loan portfolio Build and maintain relationships with existing and potential customers to foster business growth 3 Team Management Lead and motivate a team of loan officers and support staff to meet performance goals Provide training guidance and support to staff members to enhance their skills and productivity Conduct regular performance evaluations and take corrective actions as necessary 4 Customer Service Ensure high levels of customer satisfaction by addressing queries resolving complaints and providing assistance as needed Maintain a customer-centric approach to deliver personalized service and build long-term relationships 5 Risk Management Assess the risk associated with loan applications and collateral to mitigate potential losses Implement measures to safeguard the branch against fraudulent activities and defaults Stay updated on market trends regulatory changes and industry best practices related to gold loan operations 6 Reporting and Documentation Prepare accurate reports on branch performance loan disbursals collections and other key metrics Maintain proper documentation of loan transactions customer records and regulatory compliance 7 Marketing and Promotion Collaborate with marketing teams to develop promotional campaigns and initiatives to attract customers Participate in local events community outreach programs and networking activities to enhance the branch s visibility and reputation Requirements Bachelor s degree in Business Administration Finance or a related field preferred Prior experience in gold loan operations banking or financial services industry Strong knowledge of gold appraisal loan processing and risk assessment Excellent communication interpersonal and leadership skills Ability to multitask prioritize tasks and work under pressure Proficiency in using computer applications and banking software Benefits Competitive salary and performance-based incentives Health insurance retirement plans and other benefits Opportunities for career advancement and professional development A dynamic and collaborative work environment This job description may vary based on the specific requirements of the organization and the scope of the branch s operations Job Type Full-time Pay Up to 25 000 00 per month Benefits Provident Fund Schedule Day shift Experience GOLD LOAN 1 year Required Work Location In person