Assistant Manager Sales

The position assists with the soliciting and handling of sales opportunities Ensures business is turned over properly and in a timely fashion for proper service delivery Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives Achieves personal sales goals CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major 2 years experience in the sales and marketing or related professional area OR 4-year bachelor s degree in Business Administration Marketing Hotel and Restaurant Management or related major no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated complementary and not duplicative Builds and strengthens relationships with existing and new customers to enable future bookings Activities include participating on sales calls entertainment FAM trips trade shows etc Develops relationships within community to strengthen and expand customer base for sales opportunities Assists with managing and developing relationships with key internal and external stakeholders Provides accurate complete and effective turnover to Event Management Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and or close on business Supports the operational aspects of business booked e g generating proposal writing contract customer correspondence Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals Understands the overall market - competitors strengths and weaknesses economic trends supply and demand etc and knows how to sell against them Assists in closing the best opportunities for the location based on market conditions and location needs Gains understanding of the location s primary target customer and service expectations serves the customer by understanding their business business issues and concerns to offer better business solution Providing Exceptional Customer Service Supports the company s service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience Services our customers in order to grow share of the account Executes and supports the company s customer service standards Provides excellent customer service consistent with the daily service basics of the company Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At more than 100 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them Attracting the world s top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values And our promise to you is that we offer the chance to be proud of the work you do and who you work with In joining The Ritz-Carlton you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you