Analyst - Fraud Investigation
2 weeks ago
Designation : Analyst- Fraud Investigations
Location: Chennai
About The Position
The Analyst - Fraud Investigations at Mphasis plays a crucial role within the Fraud Investigations group of the Financial Crimes Risk Management Organization. This position is responsible for conducting complex fraud investigations and pursuing recovery efforts for unauthorized debits to client accounts, including unauthorized Check, ACH, and BillPay transactions. The role requires a high degree of initiative, sound judgment, and the ability to manage a portfolio of cases in a fast-paced environment while adhering to regulatory guidelines.
Responsibilities
Conduct high-profile, complex fraud investigations.
Maintain a portfolio of cases in a fast-paced environment.
Multitask investigations with client follow-up.
Complete casework within defined regulatory guidelines.
Exercise sound judgment and decision-making regarding risk and fraud issues.
Requirements
Manage case workloads and additional daily responsibilities effectively.
3+ years of professional experience in a fraud, compliance, or risk environment in the financial services industry.
Excellent Verbal & Written Communication Skills
Good Presentation Skills
Proven expertise in financial investigations with strong analytical ability.
Strict adherence to regulatory guidance regarding Suspicious Activity Report (SAR) filings.
Demonstrated skills in individual case/workload management.
Nice-to-haves
Experience from Voice / Semi-Voice background with excellent track record.
Experience in ACH and Check fraud investigations.
Ability to analyze issues and develop problem-solving methodologies with minimal guidance.
Strong time management skills with a risk-based approach.
Strong interpersonal, influencing, and facilitation skills.
Ability to work independently and collaboratively with team members and internal business units.
Exceptional clients focus and relationship-building skills.
Degree / Post Graduate preferred.
Process Requirement
Valid Passport
Wiling to work in Flexible Shifts (Including Night Shifts)Analyst- Fraud Investigations
-
Analyst - Fraud Investigation
2 weeks ago
Chennai, Tamil Nadu, India Mphasis Full timeJob DescriptionDesignation: Analyst- Fraud InvestigationsLocation: ChennaiAbout the position:The Analyst - Fraud Investigations at Mphasis plays a crucial role within the Fraud Investigations group of the Financial Crimes Risk Management Organization. This position is responsible for conducting complex fraud investigations and pursuing recovery efforts for...
-
Fraud Management Leader
13 hours ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the RoleThe Fraud Ops Manager is a key leadership position within Citigroup, responsible for driving the development and implementation of effective fraud management policies, processes, and procedures. This individual will lead a team in minimizing the impact of fraud, ensuring analysts make informed decisions using risk-reward methodology.Key...
-
Fraud Management Specialist Leader
1 week ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the Job: As a Fraud Management Specialist Leader, you will play a critical role in minimizing the impact of fraud within our organization. You will be responsible for developing and implementing fraud management policies, processes, and procedures, as well as leading a team of fraud analysts to achieve these goals.Key Responsibilities:Manage a team of...
-
Senior Fraud Operations Specialist
8 hours ago
Chennai, Tamil Nadu, India Citigroup Full timeCitigroup OverviewCitigroup is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.About the JobThe Fraud Ops Manager is responsible for providing full...
-
Financial Crime Investigator
4 days ago
Chennai, Tamil Nadu, India Mphasis Full timeJob OverviewMphasis is seeking a highly skilled Financial Crime Investigator to join our Fraud Investigations team. This role plays a critical part in the Financial Crimes Risk Management Organization, responsible for conducting complex fraud investigations and pursuing recovery efforts for unauthorized debits to client accounts.About The PositionThis...
-
Fraud Ops Manager
1 week ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team The overall objective of this role is to manage fraud...
-
Manager, Fraud Risk Management
2 weeks ago
Chennai, Tamil Nadu, India Standard Chartered Full timeThe Role ResponsibilitiesJob Role Manage Retail Clients Fraud Risk activities and processes for Investigations effectively and efficiently aligned to business strategy Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities Manage fraud risk assisting businesses with...
-
Fraud Risk Management Specialist
4 days ago
Chennai, Tamil Nadu, India Mphasis Full timeMphasis is a leading global technology services company that specializes in IT consulting, system integration, application development, and business process outsourcing. We are seeking a highly skilled Complex Case Resolver to join our Fraud Investigations team. This role plays a critical part in the Financial Crimes Risk Management Organization, responsible...
-
Fraud Ops Specialist
2 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients Early fraud detection is critical in minimizing financial impact as well as protecting our clientxe2x80x99s account and identity Responsibilities Perform...
-
Fraud Ops Specialist
4 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client's account and identity.**Responsibilities:**+ Perform...
-
Fraud & Claims Operations Associate Manager
4 weeks ago
Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeAbout this role:Wells Fargo is seeking a Fraud & Claims Operations Associate Manager.In this role, you will:Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claimsIdentify opportunities for process improvement and risk...
-
Fraud & Claims Operations Associate Manager
4 weeks ago
Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeAbout this role:Wells Fargo is seeking a Fraud & Claims Operations Associate Manager.In this role, you will:Supervise a team of specialists within a fraud and claims program for proactive fraud identification, prevention, and detection, as well as ensuring the recovery, execution, and handling of claimsIdentify opportunities for process improvement and risk...
-
Risk Analytics Team Manager
7 days ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the Position: We are seeking a Risk Analytics Team Manager to join our Fraud Operations team. As a key member of our organization, you will be responsible for leading a team of fraud analysts and developing strategies to minimize the impact of fraud within our organization.Key Responsibilities:Lead a team of fraud analysts to ensure they make...
-
Risk Assessment Investigator
3 days ago
Chennai, Tamil Nadu, India Randstad Full timeAbout the Role:The Customer Due Diligence Analyst will be responsible for performing detailed risk assessments and investigations on customers to ensure compliance with regulatory requirements. Key responsibilities include:Responsibilities:Conducting thorough risk assessments and investigations on customers.Collaborating with cross-functional teams to...
-
Financial Risk Investigator
1 day ago
Chennai, Tamil Nadu, India Randstad Full timeJob Overview:">The Customer Due Diligence Analyst plays a pivotal role in ensuring the organization's Anti-Money Laundering (AML) program remains robust and effective. Key responsibilities include conducting thorough risk assessments, investigating customers to identify potential risks, and escalating critical issues to maintain a secure risk management...
-
AVP - Fraud Operations
4 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeThe Ops. Sup. Manager is responsible for providing leadership to a team involved in performing Fraud Investigations / Recoveries for Credit Card / Retail Bank and related functions for U.S. Personal Banking products & allied Services. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include...
-
Financial Operations Director
1 week ago
Chennai, Tamil Nadu, India Citigroup Full timeAbout the Role: We are seeking a highly skilled Financial Operations Director to lead our Fraud Management team. As a key member of our organization, you will be responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes, and procedures.Key Responsibilities:Manage a team of...
-
Complex Case Resolver
3 days ago
Chennai, Tamil Nadu, India Mphasis Full timeAt Mphasis, we understand the importance of effective fraud investigation and risk management in today's fast-paced financial services industry. Our team of experienced professionals is dedicated to providing top-notch service to our clients, identifying and mitigating potential risks, and ensuring a secure and compliant environment. As a Fraud Risk...
-
Cybersecurity Threat Analyst
1 hour ago
Chennai, Tamil Nadu, India SQ1 (Formerly SecqureOne) Full time**Job Overview:**The SOC L3 Analyst is a senior member of the Security Operations Center team, responsible for advanced threat analysis, incident response, and security operations. This role involves leading investigations, developing detection capabilities, and mentoring junior analysts.
-
Director of Risk Mitigation
4 hours ago
Chennai, Tamil Nadu, India Citigroup Full timeRisk Management ExpertCitigroup seeks a highly skilled Risk Management Expert to join our team as a Fraud Ops Manager. This individual will be responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes, and procedures.Key ResponsibilitiesManage a team to minimize the impact of...