Customer Success Lead
2 weeks ago
Join the journey to reinvent data security. Concentric, a next generation AI data security start-up, is helping enterprises discover and protect their business-critical data. We are growing fast and expanding rapidly. Our core values are: Trust, Humility, Learning.
Location: Pune
About the openings:
The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor.
Responsibility
- Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies
- Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies
- Label large datasets for supervised learning of AI models
- Serve as customer's trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives
Preferred Qualification & Skills
- Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data.
- Customer advisory experience preferably in data security domain
- Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus.
- Proven team leadership skills
- Broad knowledge of operationalizing data security, regulations and standards will be an advantage
- Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
- Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
- Graduate/Post Graduate in Engineering discipline from premium institute
- Experience on developing training datasets for AI models and data labelling for supervised learning of AI models.
-
Customer Success Lead
2 days ago
Pune, Maharashtra, India Mindtickle Full time**Company Overview**Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. We're recognized as a market leader by top industry analysts and are ranked #1 sales onboarding and training product by G2. Our goal is to deliver exceptional customer experiences through...
-
Customer Success
3 weeks ago
Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full timeJob Title: Customer Success & Delivery Management Associate – EdTech Company Location:[Chennai, Bangalore and Pune] Our clientis a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...
-
Customer Success
4 weeks ago
Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full timeJob Title: Customer Success & Delivery Management Associate – EdTech CompanyLocation: [Chennai, Bangalore and Pune]Our client is a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...
-
Lead Customer Success Specialist
6 days ago
Pune, Maharashtra, India BMC Software Full timeJob DescriptionDescription and RequirementsAt BMC trust is not just a word - it's a way of lifeWe are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We...
-
Customer Success
4 weeks ago
Pune, Maharashtra, India iFocal Solutions Pvt Ltd Full timeJob Title: Customer Success & Delivery Management Associate – EdTech Company Location: (Chennai, Bangalore and Pune) Our client is a trail blazer organization in EdTech space. They empower large IT services organizations with innovative learning experience platforms and end to end learning solutions for building strategic tech skills and capabilities...
-
Customer Success Lead
2 weeks ago
Pune, Maharashtra, India Concentric AI Full timeAbout Concentric We are on a mission to revolutionize data security by harnessing the power of AI. Our cutting-edge platform helps enterprises uncover and safeguard their most valuable assets. Our core values are Trust , Humility , and Learning . This role is part of our customer success team, working closely with clients from diverse backgrounds to identify...
-
Pune, Maharashtra, India Qapita Full timeJob DescriptionWe&aposre Hiring: Lead, Customer Success Operations (Workflow Management)Location: PuneDepartment: Customer Success OperationsJoin Qapita, a leading equity management platform transforming ownership for startups and enterprises worldwide.If you are passionate about enhancing customer experiences, optimizing workflows, and driving customer...
-
Customer Success Specialist
4 weeks ago
Pune, Maharashtra, India EVERSANA Full timeCompany DescriptionAt EVERSANA we are proud to be certified as a Great Place to Work across the globe We re fueled by our vision to create a healthier world How Our global team of more than 7 000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry We are grounded in our cultural...
-
Customer Success Specialist
6 days ago
Pune, Maharashtra, India Celoxis Full timeCeloxis is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their business objectives by delivering exceptional support and services.Your Key Responsibilities:Provide proactive and timely support to customers via chat, email,...
-
Customer Success Associate
2 weeks ago
Pune, Maharashtra, India JISA Softech Private Limited Full timeJob DescriptionWe are looking for a talented and experienced Customer Success Associate to join our growing team. In this role, you will be responsible for building and managing relationships with assigned clients, ensuring their satisfaction, and contributing to the overall success of the customer success team. You will also leverage your project management...
-
Customer Success Associate
2 weeks ago
Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd. Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
-
Customer Success Operations Manager
7 days ago
Pune, Maharashtra, India Qapita Full timeCompany OverviewWe are a leading equity management platform transforming ownership for startups and enterprises worldwide.About the RoleThis is a strategic leadership position responsible for managing helpdesk and CR desk teams, streamlining workflows, leveraging analytics for insights, and enhancing overall customer satisfaction.Key ResponsibilitiesLead and...
-
Customer Success Partner
17 hours ago
Pune, Maharashtra, India Celoxis Full timeAt Celoxis, we're seeking a skilled Customer Success Partner to join our team.As a key member of our support team, you'll be responsible for providing top-notch customer service and technical assistance to our clients worldwide.Key Responsibilities:Support & Troubleshoot: Respond to complex product queries from highly qualified customers via chat and...
-
Customer Success Partner
2 days ago
Pune, Maharashtra, India Celoxis Full timeWe are seeking a highly skilled Customer Success Partner to join our team at Celoxis. As a key member of our support team, you will play a critical role in ensuring the success of our customers worldwide.Your day-to-day responsibilities will include:Technical Troubleshooting: You will work closely with our product specialists to diagnose and resolve complex...
-
Customer Success Associate
6 days ago
Pune, Maharashtra, India Celoxis Full timeAre you a problem solver with a passion for helping customers succeed? Use your communication skills and troubleshooting ability to delight thousands of users worldwide As a Customer Success Associate, you'll work closely with our co-founders and product specialists to ensure our product becomes a key part of our customers' business success.What Your Week...
-
Customer Success Manager
3 weeks ago
Pune, Maharashtra, India Jitterbit Full timeJob DescriptionPosition Overview: We are seeking a highly motivated and experienced Customer Success Manager (CSM) to join our team in the dynamic and fast-paced iPaaS (Integration Platform as a Service) industry. The CSM will work cross-functionally with various internal teams and external stakeholders, requiring exceptional coordination, communication, and...
-
Customer Success Strategy
3 weeks ago
Pune, Maharashtra, India Mindtickle Full timeJob DescriptionWho We AreMindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're honoured to be recognized as a Leader in the...
-
Customer Success Manager
2 days ago
Pune, Maharashtra, India Mindtickle Full timeJob DescriptionWho We AreMindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're honoured to be recognized as a Leader in the...
-
Customer Success Executive
2 weeks ago
Pune, Maharashtra, India Innobliss (Devourin) Full timeJob Overview:We are looking for a proactive and customer-focused **Customer Success Executive** to join our team.The ideal candidate will be responsible for ensuring customer satisfaction, driving product adoption,and fostering long-term relationships with clients. You will act as a bridge between the company andcustomers, ensuring a seamless experience and...
-
Customer Success Advocate
2 days ago
Pune, Maharashtra, India Tricog Health Full timeRole OverviewWe are seeking a proactive and motivated individual to join our team as a Customer Success Advocate. This role offers a unique opportunity to learn and grow in a customer-facing environment within the B2B healthcare sector.The successful candidate will be directly involved in engaging with customers at various locations, understanding their...