Director of Learning and Development

Digitide (Quess GTS) is an AI-first, digital-native solutions provider, We are focused on enabling enterprise success through comprehensive digital transformation. Our expertise encompasses Digital IT Services, Platforms, Business Processes and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience and grow customer revenue. Digitide (Quess GTS) specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries like insurance, finance and, healthcare.

Wining together and making Digitide a greater place to work.

We believe in giving you the empowerment, flexibility and resources to follow your ideas and do meaningful work in your own unique way. We value speed, agility and entrepreneurial spirit and are committed to providing you a safe, inclusive and nurturing work environment. We provide you with the support needed to grow and be the best you can possibly be. In return, you lead us to build a better business for everyone - our clients, our employees and the world.

Position Title: GM/AVP-Learning and Development

Location: Bangalore

Job Description:

We are looking for a dynamic Learning & Development (L&D) Specialist to design, implement, and evaluate training programs that enhance employee skills and drive organizational growth. The ideal candidate will collaborate with stakeholders to identify learning needs, develop engaging training materials, and foster a culture of continuous learning

Training Design & Delivery:

• Develop and deliver engaging learning programs (workshops, e-learning, coaching, etc.).

• Design training content using instructional design principles and adult learning methodologies.

• Facilitate in-person and virtual training sessions.

Operational Excellence:

• Ensure seamless execution of learning programs, including onboarding, compliance, and functional training.

• Standardize processes, quality, and learner experience across geographies and business lines.

• Manage vendor partnerships and content providers to deliver high-quality, cost-effective learning.

Needs Analysis & Leadership Program Development:

• Assess training needs through surveys, interviews, and performance evaluations.

• Work with department heads to develop customized learning plans.

• Introduce innovative L&D strategies, including digital learning, gamification, and microlearning. Evaluation & Impact Measurement:

• Track training effectiveness using KPIs and feedback mechanisms.

• Continuously improve programs based on feedback and business needs.

• Maintain training records and reports for compliance and strategic planning.

Talent Development & Employee Engagement:

• Support leadership development programs and career progression plans.

• Drive a learning culture through internal knowledge-sharing initiatives.

• Manage LMS (Learning Management System) and other learning tools.

Collaboration & Stakeholder Management:

• Partner with HR, managers, and external trainers to align learning with business objectives.

• Stay updated with L&D trends and best practices.

• Manage L&D budgets and vendor relationships when needed.

Qualifications:

• Minimum 15 years of experience in L&D, designing training program, learning operations and stakeholder management.

• Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.

• Professional certifications such as CPLP,SHRM-CP,SHRM-SCP etc

Why Join Us?

• Opportunity to impact employee growth and organizational success.

• A collaborative and innovative work environment.

• Professional development and career advancement opportunities

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