(Only 24h Left) Chat Process Customer Support

7 days ago

Jamshedpur JH IN Pluse Business Full time

Job Title Customer Support Executive - US Chat Process Location Pulse Business Jamshedpur Work From Office Shift Timing US Shift Night Shift - 6 30 PM to 3 30 AM IST Weekends Off Rotational Off - Customize as per your need Job Summary We are looking for emotionally intelligent calm-under-pressure individuals to join our US-based Chat Support Team The ideal candidate will be a graduate fresher or have up to 2 years of experience in a BPO or call center environment with strong English communication skills empathy and customer-centric thinking This is a non-voice role supporting US customers via live chat and email perfect for individuals who thrive in high-focus digital communication roles and bring professionalism and patience to every customer interaction Key Responsibilities Respond promptly to customer inquiries through live chat and email Provide accurate valid and complete information by using the right tools and processes Handle customer issues with empathy patience and professionalism Escalate unresolved queries to the next level of support when necessary Maintain thorough knowledge of company products services and internal support systems Work efficiently in a fast-paced environment while meeting performance metrics TAT quality CSAT Document all customer interactions accurately in the CRM system Required Skills Qualities Excellent written communication in English - grammar tone and clarity matter High emotional intelligence - able to handle frustrated customers with calmness and empathy Stability under pressure - composed and solution-oriented even in challenging scenarios Good typing speed and computer proficiency Positive attitude quick learner and team player Eligibility Criteria Educational Qualification Graduate in any discipline Experience Freshers or up to 2 years of BPO Call Center experience preferred Prior experience in international especially US chat process will be a plus Compensation Benefits Salary Competitive based on experience and performance Night shift allowance incentives and performance bonuses Health insurance and other employee benefits Paid training and growth opportunities Why Join Us Be part of a high-performing people-first culture Opportunity to work for a fast-growing US-based client Supportive training and development environment Long-term career growth with internal mobility Send your resume to with subject line Application - US Chat Process or WhatsApp on 91-9709248418 Job Type Permanent Pay 18 000 00 - 21 000 00 per month Benefits Health insurance Schedule Night shift Supplemental Pay Performance bonus Work Location In person Speak with the employer 91 9709248418

  • ▷ Only 24h Left! Technician

    4 weeks ago

    Jamshedpur, JH, IN Applied Engineering & Services Full time

    Identification of potential customers for industrial products range and heat exchanger cleaning services Identification of new distributors and motivating them for achieving target Product demonstration and conducting successful trial at customer place Will be responsible starting from cold call to closing the order and successfully executing the order...

  • ▷ Only 24h Left: Accountant

    3 weeks ago

    Jamshedpur, JH, IN Liasotech Private Limited Full time

    Accountants play a crucial role in managing and analyzing financial information for individuals businesses and organizations Their responsibilities can vary depending on their specific role and the needs of their clients or employers but generally they include Financial Record Keeping Accountants maintain and update financial records ensuring that...

  • Customer Care Executive

    2 weeks ago

    Jamshedpur, JH, IN Innotech Global Full time

    Role Customer Support Executive Job Type FULL TIME Shift Timings Night Shift US Process - Inbond Working Days Monday to Saturday Work Mode Work from Office Handle customer data responsibly and professionally ensuring confidentiality and accuracy Must have excellent communication skills Manage inbound customer calls emails and chats with efficiency and...

  • ▷ Only 24h Left! Sales Process

    3 weeks ago

    Thane, MH, IN The Complete HR Care Full time

    Sales process Voice process Email process Chat process Job Types - Pay From 15 000 00 per month Work Location In person

  • Sap Basis Fresher

    4 weeks ago

    Jamshedpur, JH, IN Metaphor Consulting Full time

    Location Jamshedpur Experience 0 - 2 Years 1 SAP BASIS training certificate in S 4 Hana 1809 and above 2 Project experience with SAP landscape migration from on-premise private hosted solution to public cloud 3 User role assignment authorization SOD ID lock and un-lock System monitoring 4 Monitor and maintain performance...

  • ▷ Only 24h Left: Continental Chef

    4 weeks ago

    Jamshedpur, JH, IN Kruti Retail Ventures LLP Full time

    Job description 1-5years of experience as a Chef - Continental or similar role Strong knowledge of continental cuisine and cooking techniques Ability to create and innovate new recipes Excellent understanding of food safety and sanitation practices Attention to detail and a passion for creating high-quality dishes Good communication...

  • Lead/am - Customer & Process Quality

    3 weeks ago

    Jamshedpur, JH, IN ZF Full time

    Become our next FutureStarter Are you ready to make an impact ZF is looking for talented individuals to join our team As a FutureStarter you ll have the opportunity to shape the future of mobility Join us and be part of something extraordinary Lead AM - Customer Process Quality Country Region IN...

  • ▷ (02/10/2025) Tally Support Executive

    3 weeks ago

    Jamshedpur, JH, IN Jobted IN C2 Full time

    Managing financial transactions This involves checking and managing daily accounting tasks such as payments deposits and expenses Preparing accurate reports The executive is responsible for preparing and maintaining accurate financial statements and budget forecasts Auditing financial records They audit financial records to ensure compliance with...

  • Only 24h Left! Neuro Icu Nurse

    2 weeks ago

    Jamshedpur, JH, IN Care Plus Facility Private Limited Full time

    Job Summary The Neuro ICU Nurse will provide specialized critical care to patients with severe neurological conditions such as head injuries brain tumors strokes and post-neurosurgical cases She will closely monitor patients manage life-support equipment and deliver high-quality compassionate care in a fast-paced ICU environment Key Responsibilities Monitor...

  • (Only 24h Left) Urgent Hiring For Retail Sales Officer

    4 weeks ago

    Jamshedpur, JH, IN CareerHaat Full time

    An well renowned industry is looking for Retail Sales Officer RSO for our Stores on urgent basis in Jamshedpur Job Location- Bistupur - Jamshedpur Gender-Any Experience required - Min 0 - 3 Years in Sales Freshers can also apply Salary Starting Salary - Min - 13 500 Gross and Max depending upon the work experience and last CTC JD- ...