Service Now Tech Lead

2 weeks ago


Hyderabad Telangana, India Ameriprise Financial Full time

A ServiceNow Dev Lead is responsible for designing developing and implementing solutions within the ServiceNow platform They work closely with business stakeholders administrators and IT teams to customize and optimize ServiceNow applications Candidate will be responsible for developing teams implementing best practices and aligning ServiceNow solutions with business objectives Key Responsibilities Mentor ServiceNow developers ensuring best practices in coding configuration and integrations Define and execute the ServiceNow development roadmap aligning with organizational goals Collaborate with IT leadership and stakeholders to drive platform adoption and innovation Establish governance frameworks coding standards and security protocols for ServiceNow development Responsible for - design development and deployment of ServiceNow applications service catalog items workflows and integrations along with effort schedule estimates Provide technical solutions design and development guidance to the engineering team for ITSM ITOM HRSD SecOps and other ServiceNow modules Lead complex integrations with third-party applications using REST SOAP LDAP MID Server and APIs Implement automation AI ML-driven workflows and ServiceNow best practices to enhance business processes Ensure compliance with ITIL frameworks security policies and ServiceNow standards Support the Operations SRE team to manage system upgrades patching and overall platform stability Work closely with business units IT teams and ServiceNow administrators to gather requirements and translate them into solutions Support the Transformation lead for continuous service improvement and Ops Lead for the platform management activities i e EOL upgrades and Family updates Required Skills Qualifications Technical Expertise -Strong expertise in JavaScript Glide API AngularJS HTML CSS and ServiceNow development frameworks -Deep knowledge of ITSM ITOM CMDB HRSD SecOps CSM and custom application development on ServiceNow -Proven experience in enterprise-wide integrations and ServiceNow architecture design -Experience in CI CD DevOps methodologies and Agile Scrum development Certifications - ServiceNow Certified System Administrator CSA - Certified Application Developer CAD - Certified Implementation Specialist CIS is preferred Experience Required - Bachelor s or master s degree in IT or Computer Science - 7 to 10 years of experience in ServiceNow development and leadership roles About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years We are a U S based financial planning company headquartered in Minneapolis with a global presence The firm s focus areas include Asset Management and Advice Retirement Planning and Insurance Protection Be part of an inclusive collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work You ll also have plenty of opportunities to make your mark at the office and a difference in your community So if you re talented driven and want to work for a strong ethical company that cares take the next step and create a career at Ameriprise India LLP Ameriprise India LLP is an equal opportunity employer We consider all qualified applicants without regard to race color religion sex genetic information age sexual orientation gender identity disability veteran status marital status family status or any other basis prohibited by law Full-Time Part-Time Full time Timings 4 45p-1 15a India Business Unit AWMPO AWMP S President s Office Job Family Group Technology



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