Customer Support Specialist
1 day ago
Job Description We are the face of Practo when it comes to customer centricity. You will be interviewing for the role of Product Specialist, reporting to the Team Lead, Customer Support. This role works closely across the support team to ensure customers receive the best possible experience via email, chat, and phone. Key Responsibilities: 1. Provide support to customers across multiple products via chat, email, and calls with clear, professional communication. 2. Work in rotational shifts as per business requirements. 3. Respond to customer queries promptly and thoughtfully, ensuring detailed and empathetic replies. 4. Take a proactive approach in addressing both individual tickets and broader user concerns. 5. Consistently meet and exceed operational KRAs such as CSAT, first response SLA, ticket resolution SLA, etc. 6. Collaborate with internal stakeholders through official communication channels. 7. Follow defined SOPs to ensure accurate query resolution. Work Details: - Work Days: 6 days/week (Rotational Week Offs) - CTC includes incentives of 36K (per annum)
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International Voice/ Nonvoice Support
11 hours ago
Bellandur, Bengaluru, Karnataka, India Customer support services Full time**Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...
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Customer Support Specialist
3 weeks ago
India NextBigE Full time- Location: Sector 7, Noida - Joining: Immediate - Salary (CTC): 15,000-20,000 - Experience: 2 years at least - Specialty: If worked in E-Commerce and B2B It will be beneficial - Software Knowledge: EMail, WhatsApp, MS Excel Company Description NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses...
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Customer Support Specialist
5 days ago
Delhi, India AlgoTest (YC S22) Full timeJob Description Company Description AlgoTest is an innovative full-stack algorithmic testing and execution platform designed to streamline the process of developing and deploying trading strategies. Users can easily backtest their algorithms, perform paper trades, and ultimately deploy these strategies in live markets. AlgoTest empowers traders to optimize...
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Customer Support Specialist
5 days ago
Gurugram, Gurugram, India Stock Tutor Full timeJob Description Company Description Stock Tutor is dedicated to empowering individuals in the world of financial literacy and investment. Through its philosophy of Virtual Money, Real Trade, True Learning, Stock Tutor has made understanding the stock market simpler and more accessible for everyone. By providing innovative educational tools, the company...
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Customer Support Specialist
2 weeks ago
Bengaluru, Karnataka, India BOFFIN BUTLER Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionBOFFIN BUTLER is a marketplace designed to cater to all your laboratory needs with just a click of a button. Our mission is to build a platform that enables hassle-free procurement of research and laboratory supplies. We offer a wide variety of products and vendors to choose from, and our integrated approval cycle feature makes the entire...
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Customer Support Specialist
3 days ago
Chennai, India AEROKNOTZ Full timeJob Description Company Description AEROKNOTZ is a certified drone training and services institution in India, founded by passionate Aeronautical Engineers dedicated to advancing drone technology. The organization provides innovative drone training programs, workshops, and services that prioritize practical, hands-on learning experiences. AEROKNOTZ supports...
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Customer Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full timeLocation: Bengaluru (Onsite)Salary: Upto 5 LPA + IncentivesExperience: Must have experience of 1-2 years as Customer Support in Trading or Stock Market IndustryRole DescriptionThis is a full-time on-site role for a Customer Support Specialist in the stock market and trading industry. The position is located in Bengaluru. The Customer Support Specialist will...
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Customer Support Specialist
5 days ago
India OOLIO Full timeJob Title: Customer Support & Product Specialist | Level 1 Support Domain: POS & Payments (Hospitality Tech) Location: Hyderabad, India Department: Post-Installation Support On Site: Work from Office with Flexible Day Off's | 5 days a week Work Timings : 9am to 6pm IST Years of Experience: 3-5yrs About the Role We are seeking a customer-focused, empathetic,...
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Customer Support Specialist
3 weeks ago
Chennai, India Antano & Harini Full timeJob Description Company Description Antano & Harini revolutionizes personal and professional growth through Excellence Installation Technology (EIT), enabling individuals and businesses to achieve extraordinary results rapidly. With a focus on time compression, we empower our clients to fast-track growth and align their unconscious patterns with their goals,...
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Customer Support Specialist
6 days ago
Bengaluru, Karnataka, India 1path2peace Full time ₹ 4,00,000 - ₹ 6,00,000 per yearSalary kExp - 2 yearsRole DescriptionThis is a full-time on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will be responsible for addressing customer inquiries and resolving issues related to healthcare services, providing technical support, and ensuring customer satisfaction. The role involves effective...