Customer Support Executive Jobs Opening in Allegis Global Solutions at Whitefield, BangaloreLess
3 weeks ago
Job Summary We are seeking a dedicated and professional Customer Support Executive to handle customer inquiries, complaints, and support requests. The role involves resolving issues, providing information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, problem-solving ability, and a customer-first mindset.Key ResponsibilitiesA. Customer Interaction & Support Respond to customer inquiries via phone, email, chat, or social media. Resolve customer complaints and issues efficiently and professionally. Provide accurate information about products, services, and policies. B. Record Keeping & Documentation Maintain detailed records of customer interactions, transactions, and feedback. Update CRM systems and internal databases accurately. Prepare reports on customer queries, issues resolved, and follow-ups. C. Problem-Solving & Escalation Identify and resolve common customer issues independently. Escalate complex or unresolved issues to supervisors or relevant departments. Suggest improvements to processes and services based on customer feedback. D. Customer Relationship Management Build and maintain strong relationships with customers to ensure repeat business. Follow up with customers post-resolution to ensure satisfaction. Participate in customer satisfaction surveys and feedback collection. Required Skills & Competencies A. Technical Skills Proficiency in MS Office and CRM systems. Basic knowledge of company products, services, and policies. Ability to document interactions and maintain accurate records. B. Soft Skills Excellent communication, listening, and interpersonal skills. Strong problem-solving and analytical abilities. Patient, empathetic, and customer-focused attitude. Ability to work independently and as part of a team.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
-
Bangalore, India Allegis Global Solutions Full timeJob Overview A Customer Care Executive is responsible for handling customer interactions, resolving queries, providing accurate information, and ensuring a positive customer experience. They act as a bridge between the company and its customers, ensuring smooth communication and high levels of satisfaction. The role requires excellent communication skills,...
-
Bangalore, India Galaxy Of Jobs Full timeWe are hiring Customer Support Executives for our Healthcare process. This role involves assisting customers with their queries and providing accurate information. It is a purely support-based role with no sales targets.Key Responsibilities:Handle inbound/outbound calls, chats, or emails for customer support.Resolve queries related to healthcare processes...
-
Bangalore, India Monospear Technologies Full time## Inside Sales Executive Job DescriptionJob Title: Inside Sales ExecutiveLocation: Whitefield, BangaloreDepartment: SalesReports to: Team Lead/ManagerShift Timing: 10am to 7pmJob Description:As an Inside Sales Executive, you'll be responsible for driving revenue growth through outbound calls, lead generation, and customer relationship building. Your primary...
-
Bangalore, India Jobs Territory Full timeWe are looking for a dynamic and motivated fresher to join our recruitment business development team. This is an excellent opportunity for fresh graduates who are eager to start their career in business development within the recruitment industry. The role involves assisting in driving growth by establishing relationships with potential clients and...
-
Bangalore, India Transact Global Full timeCustomer Support RepresentativeDepartment: Customer ServiceReports To: Customer Service Supervisor / Team LeadSummary:The Customer Support Representative is the first point of contact for customers seekingassistance via phone. They are responsible for providing excellent customer service, resolvinginquiries and issues, and ensuring customer satisfaction....
-
Bangalore, India Quick venture Full timeJob Title: Customer Support Executive – Inbound Banking ProcessLocation: Thigalarapalya Krishnarajapura Whitefield Bangalore, KarnatakaType: Full-Time (Rotational Shift)Job Description:We are hiring for an inbound banking process role focused on customer serviceKey Responsibilities:Handle customer queries and requests via inbound calls.Provide accurate...
-
Bangalore, India V5 global Full time*Airtel is Hiring! - BB Champ (Broadband Sales Executive)*Airtel is seeking motivated Broadband Sales Executives (BB Champ) for multiple locations across Bangalore.*Key Details*:- *Locations*: HSR, Koramangala, Sarjapur, Whitefield, KR Puram, JP Nagar, RR Nagar, Electronic City, and more in Bangalore- *Role*: Field Sales for Airtel Broadband- *Eligibility*:...
-
Associate Director
1 week ago
Bangalore, Karnataka, India Allegis Global Solutions Full timeCompany DescriptionAllegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent our integrated...
-
Bangalore, India Nabel enterprises Full timeJob Summary: We are seeking a dedicated Service Engineer to join our team for providing on-site installation, maintenance, and service of water filters. The ideal candidate should be willing to travel within the designated area, provide high-quality customer service, and ensure that water filters are installed and serviced correctly. Freshers are welcome,...
-
Bangalore, India Jobs in Real Estate Full timeVacancy For Real Estate Jobs!We are seeking a motivated and dynamic Business Development Executive to join our growing team. The ideal candidate will be responsible for generating leads, building strong client relationships, and closing property sales. This role offers excellent earning potential through a combination of a fixed salary and lucrative...
