Customer Support Executive Jobs Opening in Transact Global at Yeshwantpur, BangaloreLess
7 days ago
Customer Support RepresentativeDepartment: Customer ServiceReports To: Customer Service Supervisor / Team LeadSummary:The Customer Support Representative is the first point of contact for customers seekingassistance via phone. They are responsible for providing excellent customer service, resolvinginquiries and issues, and ensuring customer satisfaction. They must possess strongcommunication skills, problem-solving abilities, and product knowledge to effectively assistcustomers and maintain a positive brand image.Essential Duties and Responsibilities: Customer Interaction:o Answer incoming calls from customers in a timely and professional manner.o Listen attentively to customer inquiries and concerns.o Demonstrate empathy and understanding towards customers.o Provide accurate and complete information regarding products, services, policies,and procedures.o Use active listening skills to identify customer needs and provide appropriatesolutions.o Clarify customer information, research issues, and provide resolutions oralternatives.o Escalate complex or unresolved issues to supervisors or specialized departmentsas needed. Problem Resolution:o Troubleshoot customer problems and provide step-by-step guidance.o Utilize available resources (knowledge base, manuals, etc.) to research andresolve inquiries.o Collaborate with other departments to find solutions for customer issues.o Document all customer interactions in the call center database or CRM system.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation. B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc
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Bangalore, India Allegis Global Solutions Full timeJob Summary We are seeking a dedicated and professional Customer Support Executive to handle customer inquiries, complaints, and support requests. The role involves resolving issues, providing information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, problem-solving ability, and a customer-first...
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Bangalore, India Galaxy Of Jobs Full timeWe are hiring Customer Support Executives for our Healthcare process. This role involves assisting customers with their queries and providing accurate information. It is a purely support-based role with no sales targets.Key Responsibilities:Handle inbound/outbound calls, chats, or emails for customer support.Resolve queries related to healthcare processes...
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Bangalore, India Jobs in Real Estate Full timeVacancy For Real Estate Jobs!We are seeking a motivated and dynamic Business Development Executive to join our growing team. The ideal candidate will be responsible for generating leads, building strong client relationships, and closing property sales. This role offers excellent earning potential through a combination of a fixed salary and lucrative...
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Bangalore, India Grassroots Full timeHandle inbound and outbound calls, chats, or emails to resolve customer queries. Provide accurate, valid, and complete information using the right methods/tools. Build sustainable relationships with customers and ensure positive experiences. Escalate unresolved queries to the appropriate departments for further assistance. Maintain records of customer...
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Bangalore, India XNG Automation Solutions Full timeJob DescriptionProvide basic support for computer hardware, networking, and system troubleshooting.Install, configure, and maintain Windows OS and related applications.Assist users with MS Office and other commonly used software.Diagnose and resolve basic technical issues in desktops, laptops, and peripherals.Coordinate with senior IT staff for escalated...
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Bangalore, India Technodysis Pvt Ltd Full timeKey responsibilities. Handle inbound calls related to client products and Services Resolve customer queries efficiently while ensuring customer satisfaction Provide product and service information both in Hindi and English Record and update customer interactions accurately in the system Escalate unresolved issues to the concerned department in a timely...
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Bangalore, India Sri Mookambika Global Traders Full timePromote and sell products to walk-in customers and local businesses. Build and maintain strong relationships with B2B clients (dealers, institutions, bulk buyers). Assist in setting up promotional campaigns and managing in-store branding. Understand customer needs and recommend suitable products. Maintain up-to-date product knowledge across multiple...
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Bangalore, India People Integra Full timeJob Title: Customer Service Associate (CSA) – Non-VoiceLocation: Electronic City Bengaluru | Workspace: WF0 | Channel: Email/Chat | Shifts: 24/7About the Role:We are looking for a Customer Service Associate (Non-Voice) to provide excellent support via email and chat. You will resolve customer issues, build trust, and deliver tailored solutions while...
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Bangalore, India Sankalp HR services Full timerole: Trainee Process Consultant – Voice & Process Support (US Client Operations) Location: Bangalore (On-Site, Night Shifts) Salary:20k Work Shift: Evening/Night Rotational Shifts (Office-based) Work from office2 way cab will be given5days a week This is your gateway to: Real-time support for US-based operations Global process exposure and corporate...
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Bangalore, India Lyros Technologies Pvt Ltd Full timeIntroduction We are looking for an enthusiastic and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring customer satisfaction. This role requires excellent communication skills, a problem-solving attitude, and...
