High Salary Oracle Inventory: Service Engineer-QA

3 weeks ago


Bengaluru, Karnataka, India Tech Stalwart Solution Full time
Job Description

We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving, Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities:

- Provide L1 support for organization and Location Configuration
- Manage Oracle Receiving and recipient accounting issues
- Deliver Month-end/Quarter-End support services
- Triage and prioritize incoming Oracle inventory management tickets
- Perform initial assessment of reported system issues
- Route complex problems to appropriate support team and on-calls
- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
- Document solutions and knowledge base articles
- Monitor ticket queues and ensure SLA compliance
- Support critical period-end processing activities
- Ensure inventory visibility and accuracy within Oracle systems
- Implement best practices for inventory management within Oracle

Requirements:

- 5+ years experience of Oracle inventory management modules
- Understanding of receiving and recipient accounting processes
- Experience with organization and location configuration in Oracle
- 5+ years of relevant experience on support or implementation projects
- Manual testing experience & ability to write test cases
- Good communication for an individual contributor role
- Location of work: Bangalore, Kodathi office
- Familiarity with month-end and quarter-end procedures
- Strong problem analysis and prioritization skills
- Experience with ticketing systems and incident management
- Excellent communication and documentation skills
- Ability to work effectively under pressure during critical business periods

Qualifications:

- Experience with Oracle ERP systems
- Background in technical support or service desk environments
- Understanding of inventory management concepts
- Customer service orientation
- Strong analytics and troubleshooting skills

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