Analyst, Workforce Management

Your Future Evolves HereEvolent Health has a bold mission to change the health of the nation by changing the way health care is delivered Our pursuit of this mission is the driving force that brings us to work each day We believe in embracing new ideas challenging ourselves and failing forward We respect and celebrate individual talents and team wins We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans Are we growing Absolutely and Globally In 2021 we grew our teams by almost 50 and continue to grow even more in 2022 Are we recognized as a company you are supported by for your career and growth and a great place to work Definitely Evolent Health International Pune India has been certified as Great Places to Work in 2021 In 2020 and 2021 Evolent in the U S was both named Best Company for Women to Advance list by Parity org and earned a perfect score on the Human Rights Campaign HRC Foundations Corporate Equality Index CEI This index is the nation s foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ workplace equality We recognize employees that live our values give back to our communities each year and are champions for bringing our whole selves to work each day If youre looking for a place where your work can be personally and professionally rewarding dont just join a company with a mission Join a mission with a company behind it What Youll Be Doing Roles and Responsibilities Develop and generate reports for the operations team and leadership weekly monthly yearly and help identify trends to promote decision making Work closely with operations and cross functional teams to understand the business needs and requirements Should be able to handle datasets collect clean and process Develop reports templates and format for any new reporting requirements from operations Assist operations leaders in projects which requires data driven approach Ability to analyze a business problem and recommend a solution Data driven and report in line with business requirements Create visual representations of data findings through charts graphs and dashboards to make the data understandable Assist operations in automating the data handling and manual reports such as performance scorecard and other business reporting Good verbal and written communication skills to be able to communicate with the leadership team and present the proposal and solutions Conduct trend analysis to anticipate and recommend changes in a daily and long-term strategy Analyze workload based on ad-hoc projects and suggest operations team additional resource requirements and recommendations Proactive approach towards volume forecast for the upcoming months based on the historical trends Analyze volume and trends in different queues on a daily monthly and yearly basis and report out Skills Required Strong Analytical skills Good communication skills Astute understanding of MS Office tools Advanced user in MS Excel Access VBA Knowledge of Power BI Tableau Critical thinking with the ability to contribute to challenging assignments in a business environment LI-remote Mandatory Requirements We require that all employees have the following technical capability at their home High speed internet over 10 Mbps the ability to plug in directly to the home internet router These at-home technical requirements are subject to change with any scheduled re-opening of our office locations xe2x80x8bEvolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status