Workforce Management Solutions Specialist

2 days ago

Pune, Maharashtra, India beBeeConsultant Full time ₹ 9,00,000 - ₹ 12,00,000
About This Role

Our organization is a leading innovator in the workforce management industry, leveraging cutting-edge technology to revolutionize the way businesses manage their workforces. As we continue to expand our product footprint globally, we are creating new opportunities for professionals who share our passion for innovation and customer satisfaction.



Key Responsibilities:
  • Conduct workshops with senior members of customer organizations to drive requirement assessments.
  • Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
  • Design and implement customizations and integrations to meet specific client needs.
  • Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
  • Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
  • Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
  • Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
  • Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
  • Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
  • Mentor and provide guidance to team members on advanced modules and solutioning aspects.

About You

We are seeking an experienced professional with a proven track record in delivering superior workforce management solutions to customers. To be successful in this role, you will need to possess:


Qualifications:
  • Bachelor's degree or equivalent in Computer Sciences or a related field.
  • 6 to 10 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
  • 5+ years of experience in Workforce Management is a must.
  • Relevant experience as a consultant in a similar application environment is desirable.
  • Extensive experience in implementing solutions for medium to large enterprise customers.

Skills:
  • Thorough understanding of business, process, and technology relating to workforce management.
  • Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
  • Extensive experience on UKG Pro WFM (Dimensions) modules like TimeKeeping, Accruals and Leave is a must.
  • Experience on modules like Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
  • Prior experience in supporting functional testing, integration testing, and UAT.
  • Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
  • Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.
  • Excellent verbal and written communication skills.

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