Sr. Solution Consultant – Workforce Management

3 weeks ago

Pune, Maharashtra, India Hiring Squad- Talent Consultant Full time
Key Responsibilities:

• Requirement Assessment: Conduct workshops with senior members of customer

organizations to drive requirement assessments.

• Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM

(Dimensions) with third-party products, ensuring alignment with business goals.

• Customization and Integration: Design and implement customizations and integrations

to meet specific client needs.

• Documentation: Collect, analyze, validate, and document business requirements,

creating detailed technical specifications for the implementation team.

• Build and Configuration: Oversee the build and configuration of the system, ensuring

adherence to the original design and client requirements. Provide expert knowledge and

best practices during the Build phase.

• Testing Support: Provide guidance and support during the testing phase, including

functional testing, integration testing, and user acceptance testing (UAT).

• Best Practices: Advocate for and implement industry best practices in workforce

management, process optimization, and system configuration.

• Effective Communication: Effectively communicate complex technical concepts to both

technical and non-technical stakeholders using use cases, visual diagrams, and process

flow charts.

• Client Management: Foster strong relationships with client Project teams, acting as a

trusted advisor and ensuring high levels of client satisfaction.

• Mentoring: Mentor and provide guidance to team members on advanced modules and

solutioning aspects.

• Travel: Travel up to 25% may be required to meet with clients and support project

implementations.

Qualifications:

• Education: Bachelor's degree or equivalent in Computer Sciences or a related field.

• Experience:

o 6 to 10 yrs years of experience implementing or supporting enterprise software

applications and hardware used in web environments (UKG Pro

WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time

and Labor).

o 5+ years of experience in Workforce Management is a must.

o Relevant experience as a consultant in a similar application environment is

desirable.

o Extensive experience in implementing solutions for medium to large enterprise

customers.

• Skills:

o Thorough understanding of business, process, and technology relating to

workforce management.

o Experience with requirement gathering, solution designing, implementing, and

configuring UKG Products.

o Extensive experience on UKG Pro WFM (Dimensions) modules like Time

Keeping, Accruals and Leave is a must.

o Experience on modules like Advanced Scheduling, Forecasting, Attendance and

Activities is desirable.

o Prior experience in supporting functional testing, integration testing, and UAT.

o Demonstrated track record in delivering quality, on-time technology and business

solutions to a diverse customer base.

o Solid interpersonal skills to interface with co-workers and customers, managing

specific tasks to completion with minimal direction.

o Excellent verbal and written communication skills.

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