AVP Source to Pay/ PTP

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Source to Pay Function: Operations Delivery Leader In this role, the VP R2R GPO will spearhead Genpact's digital transformation agenda within the Record to Report domain, working closely with senior leadership across Genpact and client organizations. This leadership role demands rich experience in R2R transformation, strong controllership expertise, and the ability to drive large-scale digital initiatives—especially deployment and adoption of platforms like BlackLine. The incumbent will be accountable for value realization, operational excellence, and transformational delivery, ensuring alignment with global best practices and industry standards. Responsibilities • Establish deep relationship with key client stakeholders and understand and address customer pain points and vision • Work closely with other Accounts Departments to understand business transactions and ensure they are processed and accounted for appropriately and accurately • Ensure process governance including reporting and analysis to key stakeholders – communicate on a regular basis to discuss operational issues, key metrics, CTQ's (internally &/or externally) • Partner with customer and transformation leader in defining and driving the PTP transformation agenda • Bring in the latest best practices • Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt accurately and efficiently • Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models • Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product • Develop the team through effective performance management and monthly appraisals Qualifications we seek in you Minimum Qualifications • Establish deep relationship with key client stakeholders and understand and address customer pain points and vision • Work closely with other Accounts Departments to understand business transactions and ensure they are processed and accounted for appropriately and accurately • Ensure process governance including reporting and analysis to key stakeholders – communicate on a regular basis to discuss operational issues, key metrics, CTQ's (internally &/or externally) • Partner with customer and transformation leader in defining and driving the PTP transformation agenda • Bring in the latest best practices • Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt accurately and efficiently • Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models • Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product • Develop the team through effective performance management and monthly appraisals Preferred Skills • Establish deep relationship with key client stakeholders and understand and address customer pain points and vision • Work closely with other Accounts Departments to understand business transactions and ensure they are processed and accounted for appropriately and accurately • Ensure process governance including reporting and analysis to key stakeholders – communicate on a regular basis to discuss operational issues, key metrics, CTQ's (internally &/or externally) • Partner with customer and transformation leader in defining and driving the PTP transformation agenda • Bring in the latest best practices • Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt accurately and efficiently • Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models • Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product • Develop the team through effective performance management and monthly appraisals Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.