Inside Sales Executive

4 days ago


Hyderabad India QHT Clinic Full time

Job Description About The Opportunity A growing player in the outpatient healthcare and specialty clinic sector focused on delivering patient-centric diagnostic, consultation and treatment services across India. We operate high-touch clinic locations that rely on efficient patient acquisition, appointment conversion and strong inbound/outbound sales coordination to drive clinic growth. Role & Responsibilities - Manage inbound and outbound patient enquiries via phone, email and chat; convert leads into confirmed appointments to meet weekly and monthly conversion targets. - Qualify leads quickly using structured frameworks; prioritise high-value patients and schedule appointments with appropriate clinical teams. - Maintain and update CRM records (lead source, interactions, outcome) to ensure pipeline accuracy and support reporting. - Drive follow-up campaigns including appointment confirmations, pre-visit instructions and post-visit feedback to reduce no-shows and increase retention. - Collaborate with clinical coordinators and marketing to close gaps in lead quality, support referral programs, and optimise promotional campaigns for higher ROI. - Hit individual revenue and KPI metrics (conversion rate, average bookings per day, lead response time) and contribute to continuous improvement of sales playbooks. Must-Have - Salesforce - Zoho CRM - Cold Calling - Lead Qualification - Appointment Setting - Microsoft Excel Qualifications & Experience - Proven track record in inside sales, tele-sales or appointment booking roles preferably in healthcare, clinics, diagnostics or services. - Comfortable working to targets with strong time management and a data-driven approach to pipeline health. - Fluent in English; local-language proficiency (Hindi, regional languages) is a plus for patient engagement across India. Benefits & Culture Highlights - Structured onboarding and ongoing sales training with clear career progression into senior inside sales or field roles. - Performance-linked incentives and recognition programs to reward high converters. - Collaborative clinic environment with close cross-functional ties to marketing and clinical teams. Skills: cold calling,salesforce,inside sales



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