Store Manager

3 weeks ago

Chennai, Tamil Nadu, India Sumeru Human Asset Management Services Private Limited Full time
Job Description

This is a premium fashion brand known for blending sustainability, design, and conscious living. We're looking for an experienced Store Manager to lead our retail operations, drive sales, and ensure an exceptional shopping experience for every customer.

Key Roles & Responsibilities

- Oversee daily store operations, ensuring smooth functioning and excellent customer service.
- Achieve sales targets by actively engaging with customers and optimizing retail strategies.
- Manage and motivate the in-store team, ensuring adherence to performance and service standards.
- Maintain visual merchandising standards and ensure the store always reflects the brand's aesthetic.
- Handle inventory management stock planning, replenishment, and minimizing shrinkage.
- Generate and analyze sales reports, providing actionable insights to management.
- Address and resolve customer queries and concerns professionally.
- Ensure compliance with company policies and maintain store hygiene and safety standards.
- Collaborate with the marketing team for in-store events and promotions.
- Work weekends and peak hours, ensuring strong on-ground leadership during high-traffic periods.

Qualifications & Skills

- Bachelor's degree in Business, Retail Management, or related field preferred.
- 3+ years of experience in retail management (fashion/luxury segment preferred).
- Strong leadership, team management, and customer service skills.
- Proven track record of meeting and exceeding sales targets.
- Good knowledge of POS systems, billing processes, and inventory control.
- Excellent communication, problem-solving, and organizational abilities.
- Willingness to work weekends and extended hours when required.

Perks & Benefits (Post-Probation)

- Provident Fund (PF)
- Employee State Insurance (ESI)
- Performance-based incentives
- Employee discounts on products
- Career growth opportunities in a premium fashion brand

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