Store Manager

3 weeks ago

Chennai, Tamil Nadu, India upGrad Rekrut Full time

About the Role:

We are looking for a dynamic and customer-focused Store Manager to lead our retail operations. The ideal candidate will be responsible for driving sales, managing daily store activities, ensuring customer satisfaction, and leading a motivated team to achieve business goals.

Key Responsibilities:

  • Oversee day-to-day store operations and ensure smooth functioning.
  • Drive sales targets and ensure achievement of store revenue goals.
  • Maintain excellent customer service standards and resolve escalations effectively.
  • Manage stock, inventory, and visual merchandising.
  • Recruit, train, and motivate store staff to deliver high performance.
  • Prepare sales reports, track KPIs, and implement strategies to improve store performance.
  • Ensure adherence to company policies, SOPs, and compliance requirements.

Key Skills & Requirements:

  • Proven experience as Store Manager / Retail Manager (minimum 3–7 years).
  • Strong leadership and people management skills.
  • Excellent communication, problem-solving, and customer service orientation.
  • Knowledge of retail sales, operations, and inventory management.
  • Ability to handle pressure and deliver results.

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