Sr SFCC Support Engineer(OMS)
2 weeks ago
Job Description Role Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities - Lead incident handling across the full post-order lifecycle capture, payment, tax, fulfilment, warranty, and returns. - Proactively monitor OMS and OCI flows using logs, alerts, and platform events. - Own technical investigation of API failures, latency spikes, and data sync mismatches. - Collaborate with development and infra teams to debug issues across OCAPI, OCI, Oracle ERP, and OIC layers. - Analyze and optimize fulfilment prioritization, multi-location inventory sync, and DOM routing scenarios. Technical Skills - Deep expertise in Salesforce OMS, OCI configuration, and integration flows. - Experience debugging SFCC OCAPI/SCAPI transactions, hooks, and customizations. - Strong knowledge of OIC and OSB-based integrations for inventory and shipment updates. - Ability to read and analyze REST API logs, platform events, and payloads. - Hands-on familiarity with DOM concepts, warehouse allocation rules, and SLA configurations. - Exposure to payment/tax integrations Braintree, Avalara. Soft Skills - Ownership mindset with excellent troubleshooting and RCA capabilities. - Comfortable handling client calls and providing escalation support. - Ability to spot patterns, automate diagnostics, and suggest preventive improvements.
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Sr SFCC Support Engineer(OMS)
2 weeks ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.Responsibilities-...
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Sr SFCC Support Engineer(OMS)
3 weeks ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.Responsibilities- Lead...
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Sr SFCC Support Engineer(OMS)
1 week ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.ResponsibilitiesLead...
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Sr SFCC Support Engineer(OMS)
6 days ago
Kochi, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Sr SFCC Support Engineer(OMS)
2 weeks ago
kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.ResponsibilitiesLead...
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Sr SFCC Support Engineer(OMS)
3 weeks ago
Kochi, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Sr SFCC Support Engineer(OMS)
5 days ago
Kochi, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities -...
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Sr SFCC Support Engineer(OMS)
2 weeks ago
ernakulam district, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Sr Sfcc Support Engineer
3 weeks ago
Cochin, India Whatjobs IN C2 Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Lead SFCC Support Engineer
5 days ago
Cochin / Kochi / Ernakulam, India Saxon Global INC Full timeJob Description Job description - Tech stacksSFCC, SFRA, OCAPI, SCAPI - Experience of SFRA and understanding of SFCC Headless architecture & concepts - Technical experience in JavaScript, Node.js, HTML, CSS, SCSS, jQuery,RESTful API - Experience in merchandising B2C storefronts Required Candidate profile - 7+ years Lead Developer - Strong technical...
