Sr SFCC Support Engineer(OMS)
6 days ago
Role Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities - Lead incident handling across the full post-order lifecycle – capture, payment, tax, fulfilment, warranty, and returns. - Proactively monitor OMS and OCI flows using logs, alerts, and platform events. - Own technical investigation of API failures, latency spikes, and data sync mismatches. - Collaborate with development and infra teams to debug issues across OCAPI, OCI, Oracle ERP, and OIC layers. - Analyze and optimize fulfilment prioritization, multi-location inventory sync, and DOM routing scenarios. Technical Skills - Deep expertise in Salesforce OMS, OCI configuration, and integration flows. - Experience debugging SFCC OCAPI/SCAPI transactions, hooks, and customizations. - Strong knowledge of OIC and OSB-based integrations for inventory and shipment updates. - Ability to read and analyze REST API logs, platform events, and payloads. - Hands-on familiarity with DOM concepts, warehouse allocation rules, and SLA configurations. - Exposure to payment/tax integrations – Braintree, Avalara. Soft Skills - Ownership mindset with excellent troubleshooting and RCA capabilities. - Comfortable handling client calls and providing escalation support. - Ability to spot patterns, automate diagnostics, and suggest preventive improvements.
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Sr SFCC Support Engineer(OMS)
3 weeks ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.Responsibilities- Lead...
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Sr SFCC Support Engineer(OMS)
2 weeks ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.Responsibilities-...
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Sr SFCC Support Engineer(OMS)
1 week ago
Kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.ResponsibilitiesLead...
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Sr SFCC Support Engineer(OMS)
6 days ago
Kochi, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Sr SFCC Support Engineer(OMS)
2 weeks ago
kochi, India G10X Full timeRole SummaryAs a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows.ResponsibilitiesLead...
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Sr SFCC Support Engineer(OMS)
3 weeks ago
Kochi, India G10X Full timeRole Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You’ll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities...
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Sr SFCC Support Engineer(OMS)
2 weeks ago
India, Cochin / Kochi / Ernakulam G10X Full timeJob Description Role Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows....
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SFCC eCommerce Support Analyst
7 days ago
Bengaluru, Kochi, India Litmus7 Systems Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRequirements:• 4 to 6 years experienced SFCC resource with good eCommerce & Retail knowledge• Desirable to have at least 5 years hands on experience in SFCC.• Should have hands on experience working on SiteGenesis and/or SFRA based storefront.• Deep knowledge on Demandware or equivalent Javascript based scripting languages.• Thorough knowledge on...
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Lead SFCC Support Engineer
6 days ago
Cochin / Kochi / Ernakulam, India Saxon Global INC Full timeJob Description Job description - Tech stacksSFCC, SFRA, OCAPI, SCAPI - Experience of SFRA and understanding of SFCC Headless architecture & concepts - Technical experience in JavaScript, Node.js, HTML, CSS, SCSS, jQuery,RESTful API - Experience in merchandising B2C storefronts Required Candidate profile - 7+ years Lead Developer - Strong technical...
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Salesforce Commerce Cloud Developer
2 weeks ago
Kochi, India TekIT Software Solutions Pvt. Ltd. Full timeJob Title : SFCC Developer. Location : Bangalore / Kochi / Trivandrum. Experience : 4 - 7 years. Role Overview : We are looking for a skilled Salesforce Commerce Cloud (SFCC) Developer to join our growing team. The ideal candidate will have strong hands-on experience in Site Genesis and/or SFRA storefronts, deep technical knowledge of Demandware, and the...
