Sr SFCC Support Engineer(OMS)

4 weeks ago


Kochi, India G10X Full time

Role Summary As a Senior OMS Support Engineer, you will lead troubleshooting, triage, and integration support across post-order ecosystem involving SFCC (SFRA), Salesforce OMS/OCI, and Oracle ERP. You'll drive root cause analysis, improve support reliability, and collaborate with developers to optimize orchestration and fulfilment flows. Responsibilities - Lead incident handling across the full post-order lifecycle – capture, payment, tax, fulfilment, warranty, and returns. - Proactively monitor OMS and OCI flows using logs, alerts, and platform events. - Own technical investigation of API failures, latency spikes, and data sync mismatches. - Collaborate with development and infra teams to debug issues across OCAPI, OCI, Oracle ERP, and OIC layers. - Analyze and optimize fulfilment prioritization, multi-location inventory sync, and DOM routing scenarios. Technical Skills - Deep expertise in Salesforce OMS, OCI configuration, and integration flows. - Experience debugging SFCC OCAPI/SCAPI transactions, hooks, and customizations. - Strong knowledge of OIC and OSB-based integrations for inventory and shipment updates. - Ability to read and analyze REST API logs, platform events, and payloads. - Hands-on familiarity with DOM concepts, warehouse allocation rules, and SLA configurations. - Exposure to payment/tax integrations – Braintree, Avalara. Soft Skills - Ownership mindset with excellent troubleshooting and RCA capabilities. - Comfortable handling client calls and providing escalation support. - Ability to spot patterns, automate diagnostics, and suggest preventive improvements.



  • Cochin / Kochi / Ernakulam, India Saxon Global INC Full time

    Job Description Job description - Tech stacksSFCC, SFRA, OCAPI, SCAPI - Experience of SFRA and understanding of SFCC Headless architecture & concepts - Technical experience in JavaScript, Node.js, HTML, CSS, SCSS, jQuery,RESTful API - Experience in merchandising B2C storefronts Required Candidate profile - 7+ years Lead Developer - Strong technical...


  • kochi, India beBeeTechnical Full time

    Role OverviewA senior-level position supporting technical issues across multiple Supply Chain and Manufacturing modules.Strong experience with SQL, PL/SQL, Oracle Forms, and Oracle Reports is required.Troubleshooting and resolving production issues are essential skills for this role.Candidates must demonstrate real production ticket resolutions in Order...


  • kochi, India beBeeTechnical Full time

    Oracle Technical Support Specialist RoleWe are looking for a highly skilled professional with extensive experience in managing complex technical issues related to Oracle EBS R12.The ideal candidate will have a strong understanding of Sales & Distribution modules, Order Management (OM), Advanced Pricing, Shipping Execution, Inventory (INV), Accounts...


  • Kalamassery, Kochi, Kerala, India WeArch Developers Full time ₹ 18,00,000 - ₹ 36,00,000 per year

    We are Hiring for Sr Estimation EngineerThe Senior Estimation Engineer will be responsible for preparing accurate cost estimates for projects, analyzing tender documents, evaluating vendor quotations, and coordinating with design, procurement, and project teams to ensure cost efficiency and compliance with project requirements. The role demands a high level...


  • Kochi, India Samarth Enterprises Full time

    Designation: Sr. Site Engineer Job Description: 1. To be responsible for smooth working and timely project completion by co-ordinating with site contractor, Architect, RCC / MEP consultants etc. 2. To maintain work speed without compromising on quality, safety environmental issues, and cost and time parameters. 3. To establish good relations with...

  • Sr. Business Analyst

    2 weeks ago


    Kochi, India 2Base Technologies Full time

    At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...

  • Sr. Business Analyst

    2 weeks ago


    Kochi, India 2Base Technologies Full time

    At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...

  • Sr. Business Analyst

    2 weeks ago


    Kochi, India 2Base Technologies Full time

    At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...

  • Sr. Business Analyst

    2 weeks ago


    Kochi, India 2Base Technologies Full time

    At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...

  • Sr. Business Analyst

    2 weeks ago


    kochi, India 2Base Technologies Full time

    At 2Base, we are rebuilding the Business Analyst function into a world-class, product-minded, clarity-driven team. This role is not a documentation role. It is not a screen updater role. It is not a support role. This is a core Business Analyst position responsible for functional modelling, system reasoning, requirement clarity, and building the foundation...