▷ (15h Left) Senior Manager Business Solutions

RESPONSIBILITIES Strategy Develop the strategic direction and roadmap for SCPAY aligning with Business Strategy ITO Strategy and investment priorities Tap into latest industry trends innovative products solutions to deliver effective and faster product capabilities Support CASH Management Operations leveraging technology to streamline processes enhance productivity reduce risk and improve controls Business Work hand in hand with Payments Business taking product programs from investment decisions into design specifications solutioning development implementation and hand-over to operations securing support and collaboration from other SCB teams Ensure delivery to business meeting time cost and high quality constraints Support respective businesses in growing Return on investment commercialisation of capabilities bid teams monitoring of usage improving client experience enhancing operations and addressing defects continuous improvement of systems Thrive an ecosystem of innovation and enabling business through technology Processes Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments Clearing Own technology delivery of projects and programs across global SCB markets that a develop enhance core product capabilities b ensure compliance to Regulatory mandates c support operational improvements process efficiencies and zero touch agenda d build payments platform to align with latest technology architecture trends improved stability and scale Interface with business technology leaders of other SCB systems for collaborative delivery People Talent Employee engage and retain high quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments Lead through example and build appropriate culture and values Set appropriate tone and expectations for the team and work in collaboration with risk and control partners Bridge skill capability gaps through learning and development Ensure role job descriptions and expectations are clearly set and periodic feedback provided to the entire team Ensure the optimal blend and balance of in-house and vendor resources Risk Management Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick prescribed timeframes and escalated through the relevant committees Balance business delivery on time quality and cost constraints with risks controls to ensure that they do not materially threaten the Group s ability to remain within acceptable risk levels Ensure business continuity and disaster recovery planning for the entire technology portfolio Governance Promote an environment where compliance with internal control functions and the external regulatory framework Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Lead to achieve the outcomes set out in the Bank s Conduct Principles Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key Stakeholders Solution Architect Programme Managers Group Payments Product Development Heads Group Cash Operations Qualifications Minimum 10 yrs of experience in the BA role and in that a couple of years of experience as BA lead role is an added advantage good knowledge in SWIFT ISO 20022 Payment background and stakeholder management Technical Knowledge Java Spring Boot Kafka Streams REST JSON Oracle PostgreSQL Cassandra ELKo Ability to work with geographically dispersed and highly varied stakeholders Very Good communication and interpersonal skills to manage senior stakeholders and top management Knowledge on JIRA and Confluence tools are desired Role Specific Technical Competencies Payments Domain Knowledge ISO 20022 Oracle SQL About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 40932