
Manager Corporate Card Administration
4 weeks ago
In this vital role, you will oversee and implement the end-to-end corporate card lifecycle, from issuance to cancellation. You will lead and develop a team responsible for the day-to-day operations of the corporate card program, ensuring policy compliance and program controls are in place. The ideal candidate will have strong financial operations experience, a customer service orientation, and the ability to collaborate effectively with global partners, internal customers, and the corporate card provider.
Roles & Responsibilities
- Program Management & Operations: Oversee the end-to-end corporate card lifecycle, ensuring seamless program operations. You will manage escalated corporate card issues and related communications.
- Team Leadership: Lead and develop a team responsible for the day-to-day operations of the corporate card program. You will provide guidance and support, fostering an environment that encourages learning and growth.
- Compliance & Controls: Ensure policy compliance and execute card program controls. You will support internal audits and the formulation of corrective actions for any audit findings.
- Reporting & Documentation: Develop and maintain SOPs, training materials, and knowledge articles. You will report key performance indicators (KPIs) to departmental leadership to demonstrate program effectiveness.
Qualifications
- A Bachelor's degree with experience in financial operations, including Travel & Expense administration, Financial Planning & Analysis, or Procurement.
- Experience managing or supervising a team.
- Experience with international corporate card programs and platforms (AMEX, Citi, Bank of America, etc.) and Travel and Expense management tools (e.g., Concur) is a must-have.
- Familiarity with internal controls, audits, and compliance requirements is a plus.
- Strong data analysis and reporting capabilities are a plus.
Soft Skills
- Leadership: Experience leading and developing a team.
- Communication: Excellent communication and stakeholder management skills.
- Attention to Detail: Detail-oriented with a focus on process accuracy and strong organizational skills.
- Problem-Solving: Strong problem-solving and critical-thinking abilities, with a customer service orientation.
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