Communications & Knowledge Management Manager

Job Summary The Communications Knowledge Management KM Manager plays a crucial role in leading developing and executing the communications strategies employee traveler engagement campaigns and knowledge management requirements of the SE Global Business Travel Expense BTEX Governance organization This leader will oversee all worldwide SE internal and external communications develop targeted BTEX program-user messaging harness BTEX Engage presence and communities enhance BTEX knowledge management and support the BTEX team in putting together compelling business presentations Developing effective communication strategies embracing data-driven storytelling implementing employee engagement activities and launching KM initiatives are crucial to elevating the visibility and value proposition of the SE BTEX organization Key Responsibilities Include Develop and execute internal and external communication strategies and initiatives aligned with the SE Global Business Travel Expense BTEX program Harness various communication channels-such as Engage travel booking and expense tools company intranet sites and SharePoint-to proactively engage employees and stakeholders worldwide and to provide easy access to BTEX program and service information Promote the digitization of BTEX communications and streamline employee access to program and service information through user-friendly digital channels Align BTEX internal communications with Schneider Electric s critical business topics channels and timelines while coordinating employee events and messaging to ensure high visibility across global platforms-including the intranet Spice postings and other key internal communication activities Apply resourceful research and data-driven storytelling across all BTEX communications and presentations collaborating with BTEX core team members functional groups subject matter experts and others to create compelling content that reinforces the BTEX value proposition and program direction Stay informed and attuned to BTEX business priorities and initiatives to ensure message consistency and the timely communication of critical business and service announcements Develop and deliver timely internal and external BTEX communications in response to emergency incidents Empower the BTEX team to effectively communicate with employees and strengthen advocacy through targeted end-user training program engagement and the delivery of high-value services Continuously foster creativity in how BTEX communicates messages and announcements ensuring alignment with the preferred information access and consumption habits of our diverse target audiences internal and external Support SE Human Resources SE Compliance SE Indirect Procurement SE Global Security SE Digital and other BTEX internal partners when needed to circulate important employee updates and information tied to BTEX program and services Leverage and apply AI in knowledge management to source accurate and up-to-date information while also ensuring easy access to BTEX program and service information for end-users worldwide Manage all BTEX communications and internal and public-facing information to ensure outdated content is either updated or removed Support BTEX VP on core team interdepartmental and stakeholder communications Collaborate with BTEX core team members to craft engaging and innovative content-both written and for live presentations-that aligns with presentation objectives audience expectations and the BTEX value proposition ensuring relevance and impact across diverse target audiences Measure the effectiveness of BTEX communication activities to continuously enhance employee traveler and stakeholder engagement as well as their understanding of the value BTEX brings to Schneider Electric Maintain a strong understanding of internal and external trends innovations and developments in business travel payment and expense management to ensure strategic alignment and informed communication Qualifications Bachelor s or master s in Public Relations Business Communications Business Administration Marketing and Digital Media or a related field or equivalent work experience 5 years experience in business communications marketing digital media and or related fields Candidates must possess exceptional business English communication skills with relevant experience in effectively conveying complex information across diverse audiences Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment Competencies on knowledge management systems and tools e g SharePoint TEAMS and other information portals platforms Proficiency in collaboration platforms e g Microsoft 365 Teams Yammer Engage Working knowledge on the use of design and presentation tools e g PowerPoint Canva Adobe Creative Suite Technical skills on AI tools for content generation and knowledge sourcing and analytics tools for measuring communication effectiveness Let us learn about you Apply today You must submit an online application to be considered for any position with us This position will be posted until filled Looking to make an IMPACT with your career When you are thinking about joining a new team culture matters At Schneider Electric our values and behaviors are the foundation for creating a great culture to support business success We believe that our IMPACT values - Inclusion Mastery Purpose Action Curiosity Teamwork - starts with us IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions no matter what role you play It is a call to connect your career with the ambition of achieving a more resilient efficient and sustainable world We are looking for IMPACT Makers exceptional people who turn sustainability ambitions into actions at the intersection of automation electrification and digitization We celebrate IMPACT Makers and believe everyone has the potential to be one Become an IMPACT Maker with Schneider Electric - apply today EUR36 billion global revenue 13 organic growth 150 000 employees in 100 countries 1 on the Global 100 World s most sustainable corporations You must submit an online application to be considered for any position with us This position will be posted until filled Schneider Electric aspires to be the most inclusive and caring company in the world by providing equitable opportunities to everyone everywhere and ensuring all employees feel uniquely valued and safe to contribute their best We mirror the diversity of the communities in which we operate and inclusion is one of our core values We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do At Schneider Electric we uphold the highest standards of ethics and compliance and we believe that trust is a foundational value Our Trust Charter is our Code of Conduct and 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