Senior AWS Connect Developer
2 weeks ago
Our client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.
The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position demands a strong grasp of AWS infrastructure, contact flow design, and integration capabilities to deliver seamless and intelligent customer interactions.
Responsibilities & Deliverables
- AWS Service Integration: Develop and maintain Lambda functions, Lex bots, and API integrations to support dynamic and personalized customer interactions.
- Automation & Optimization: Build API-driven automation workflows to streamline operations and improve agent efficiency.
- IVR/CTI Customization: Customize IVR systems and CTI integrations to support advanced call handling and reporting features.
- System Administration: Manage and monitor AWS resources including DynamoDB, S3, and Lambda to ensure high availability and performance.
- Collaboration & Documentation: Work closely with cross-functional teams (DevOps, Support, Product) and maintain clear documentation of system architecture and workflows.
Skills & Competencies
- AWS Administration Skills: Skilled in designing and developing cloud-based contact center solutions using Amazon Connect.
- Technical Proficiency: Proficient in configuring contact flows, Lambda integrations, and API-driven automation.
- Hands-on Experience: Extensive experience with AWS services (Lambda, Lex, DynamoDB, S3) and IVR/CTI customization to deliver scalable customer experience solutions.
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Senior AWS Connect Developer
1 week ago
India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Senior AWS Connect Developer
4 weeks ago
India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Senior AWS Connect Developer
4 weeks ago
India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role.The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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Senior AWS Connect Developer
2 days ago
India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The...
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Senior AWS Connect Developer
2 weeks ago
India YunoJuno Full timeOur client is looking for a skilled and experienced Senior AWS Connect Developer to design, develop, and administer their cloud-based contact center solutions for a 3 month contract role. The ideal candidate will be responsible for creating scalable, automated, and customer-centric systems that enhance the overall contact center experience. The position...
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