Global Manager TA Operations and Governance, Talent COE

7 days ago

Gurgaon, Haryana, India Axa XL Full time
Job Description

What will your essential responsibilities include

- Develop project plans, timelines, and budgets for TA initiatives. Coordinate and manage the end-to-end execution of TA projects, ensuring adherence to project objectives, timelines, and quality standards. Monitor project progress and take necessary actions to address any issues or risks that may arise.
- Lead projects for ATS/CRM system implementations, enhancement training and system testing. Optimize usage and enablement of core recruiting tools by analyzing usage data and identify areas of opportunity to increase efficiency of each tool or resource.
- Oversee the coordination and delivery of macro-TA operations across various regions. Work closely with regional Heads of TA to ensure that we deliver a best-in-class candidate experience, consistent across regions. You will work with them to map the hiring journey, evaluate success, and identify gaps in the candidate experience.
- Develop and implement processes and procedures to streamline TA operations and logistics on a global scale. Work with Heads of TA to establish standards and guidelines for TA administration, ensuring a consistent and scalable approach globally. You will work with the teams to best leverage technology and to automate and optimize TA administration processes.
- Collaborate with TA vendors and external partners to ensure high-quality delivery of the candidate experience. Manage vendor relationships, contracts, and performance to ensure adherence to service level agreements (SLAs) and quality standards.
- Establish meaningful KPIs, aligned to the global HR strategy, and assess the effectiveness and impact of TA function. Collect and analyze data to measure effectiveness and overall impact of the TA function. Prepare regular reports and presentations on TA performance, project status, and key insights for leadership review.
- Work with Global DEI and wider Global Talent team to define TA priorities and cascade to global TA team. Create effective reporting to ensure the consistent application of our diverse hiring strategy. Track TA performance against key hiring metrics aligned to that strategy.
- You will report to the Global Head of Talent Acquisition.

Required Skills and Abilities:

- Proven experience in project management and operations within TA or HR operations, preferably on a global scale.
- Depth of understanding in changing market conditions, trends, and business growth targets to support a global recruitment operations strategy.
- Comfortable with ATS and HR systems, preferably with integration experience (ideal to have prior experience working knowledge with: Phenom People, Oracle, iCIMS and Avature).
- Robust project management skills with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Excellent operational and organizational skills, with meticulous attention to detail.
- Effective stakeholder management and collaboration skills, with the ability to influence and build relationships at all levels of the organization.
- Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively.

Desired Skills and Abilities:

- Analytical mindset with the ability to collect, analyze, and interpret data to drive decision-making and continuous improvement.
- Outstanding problem-solving abilities, with the ability to identify issues and risks and develop effective mitigation strategies.

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