Lead Email Expert

Job Description

Responsibilities:

- Client Consultation & Strategy: Serve as a trusted advisor to Netcore Cloud
- clients, understanding their business objectives, challenges, and email
- marketing needs. Develop and present tailored email marketing strategies and
- roadmaps to drive client success.
- Deliverability Optimization: Conduct comprehensive deliverability audits,
- diagnose issues, and implement solutions to improve inbox placement rates and
- sender reputation for clients. Provide ongoing guidance on deliverability best
- practices.
- Campaign Management & Optimization: Provide expert guidance and support to
- clients on all aspects of email campaign management, including planning,
- segmentation, content optimization, A/B testing, and automation.
- Platform Expertise: Demonstrate deep proficiency in the Netcore Cloud
- platform, including its features, functionalities, and best practices. Train
- clients on how to effectively use the platform to achieve their email marketing
- objectives.
- Performance Analysis & Reporting: Monitor and analyze email campaign
- performance data, identify trends, and provide clients with regular reports and
- actionable insights to drive continuous improvement.
- Relationship Management: Build and maintain strong, long-term relationships
- with clients, serving as their primary point of contact for email marketing
- expertise and support.
- Project Management: Manage multiple client engagements simultaneously,
- ensuring projects are delivered on time, within budget, and to the highest
- quality standards.
- Best Practice Advocacy: Stay up-to-date with the latest email marketing
- trends, technologies, and best practices, and proactively share this knowledge
- with clients.
- Cross-Functional Collaboration: Collaborate with Netcore Clouds sales,
- product, and support teams to ensure client needs are met and to provide
- valuable client feedback to improve the platform.
- Drive Revenue Growth: Identify opportunities to upsell or cross-sell
- additional Netcore Cloud services to existing clients based on their needs and
- goals.

Qualifications:

- Bachelors degree in Marketing, Business, Communications, or a related
- field.
- 2-5 years of experience in email marketing, with a focus on client
- consulting or agency experience preferred.
- Deep understanding of email marketing best practices, deliverability
- principles, sender reputation, and relevant regulations (GDPR, CAN-SPAM, etc.).
- Proven expertise in managing and optimizing email marketing campaigns for a
- variety of business types and industries.
- Strong analytical skills with the ability to interpret data, draw
- actionable insights, and communicate findings effectively to clients.
- Excellent written and verbal communication skills, with the ability to
- present complex information clearly and persuasively.
- Strong project management and organizational skills with the ability to
- manage multiple client engagements simultaneously.
- Proficiency in HTML for email and experience with various ESPs.
- Experience with marketing automation platforms and CRM integration.
- Strong client relationship management skills with a proven track record of
- building and maintaining long-term partnerships.
- Ability to work independently, prioritize tasks, and manage time
- effectively in a fast-paced environment.
- Passion for helping clients succeed and a strong understanding of their
- business needs.
- Experience working with the Netcore Cloud platform is highly preferred.
- Bonus Points:
- Certification(s) in email marketing or related areas.
- Experience in a SaaS environment.
- Knowledge of SQL.