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Technical Service Engineer

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Bengaluru, India ibTech Group Full time

ibTech Group operates across the Middle East and Indian subcontinent, offering a wide range of products in partnership with international brands for B2B businesses. With a focus on client satisfaction, ibTech Group provides customized solutions for retail and industrial businesses, including electronic article surveillance, end-of-line packaging, and high-resolution printers.

Role Description
This is a full-time hybrid Technical Service Engineer role at ibTech Group in Dubai, with flexibility for remote work. The Technical Service Engineer will be responsible for field service, customer support, technical support, and troubleshooting tasks to ensure customer satisfaction and effective product maintenance.

Qualifications
Customer Satisfaction and Customer Support skills
Field Service and Technical Support skills
Troubleshooting expertise
Excellent problem-solving and communication skills
Ability to work independently and in a team
Experience in the technology or engineering industry
Bachelor's degree in Electrical/Electronics Engineering or related field

2-4 Years of technical, servicing experience in RF Technologies, ELV Systems, Access Control, with strong exposure to networking and integration technologies.