Technical Support Engineer

Job Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This is a unique opportunity for a motivated individual to provide exceptional customer support and be an integral part of our organization.Key Responsibilities:Provide timely and effective technical support to clients via...

Job Responsibilities Responsible for pre-sales technical communication and support for grid-connected inverters, energy storage converters, energy storage system integration, PV-storage solution accessories, communication and energy management products. This includes preparing technical documentation required for sales, developing competitive product...

Software Support Expert WantedWe're seeking a talented Software Support Expert to join our global team. As a key member of our support organization, you will leverage your expertise in SaaS to deliver exceptional customer experiences.Collaborate with cross-functional teams to provide timely and accurate responses via multiple channels.Analyze data insights...

Technical Support SpecialistAs a technical support specialist, you will provide first-level support to users via phone, email, chat, or ticketing system. You will monitor and diagnose incidents, requests or inquiries, and resolve them efficiently.Provide technical assistance to users via various communication channels as first response.Monitor and diagnose...

We are seeking skilled Technical Support Experts for long-term freelance roles, fully remote and ideal for professionals with troubleshooting expertise.About the Role:Troubleshoot customer-reported issues across software, APIs, cloud services, networks or system access.Manage and resolve tickets using platforms like ServiceNow, JIRA or Freshdesk.Support SaaS...

Technical Support SpecialistWe are seeking a Technical Support Specialist to provide remote technical and application problem resolution assistance.The ideal candidate will be responsible for diagnosing, troubleshooting, repairing, and debugging complex computer systems and software. They will also respond to situations where end users have failed to isolate...

Company Description Somaiya Vidyavihar University, established in 2019, is part of the prestigious Somaiya Vidyavihar group, which boasts over six decades of experience in education. Located in Mumbai on a picturesque 65-acre campus, the university provides a multidisciplinary learning environment for over 39,000 students. It offers innovative educational...

Advanced Technical Support Engineer OpportunityWe are seeking a customer champion to drive agreement and improvement across product and operations teams.Job DescriptionThe ideal candidate will provide advanced support and product expertise to our largest customers, participating in customer-facing calls and communicating progress updates, action plans, and...

Job DescriptionThis is a Field Service Engineer role where you will be responsible for providing technical support to customers in assigned territories. You will install, calibrate, and train users on devices, manage customer accounts, and maintain service documentation.You will handle customer complaints, troubleshoot issues, and perform preventive...

About Astra:Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...