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Global IS Administration and Automation Service Owner

4 weeks ago

Bangalore, India ABB Full time

Global IS Administration and Automation Service Owner

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story.

This position reports to

Cyber Fusion Center Manager

Your role and responsibilities

In this role, you will have the opportunity to lead defined service lines in the design and development of end-to-end lifecycle roadmaps and effective and efficient delivery of services together with a team of dedicated internal and external suppliers. Each day, you will be responsible to design, implement, and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customer’s expectations. You will also showcase your expertise by managing multiple third-party global vendor contracts to assure high service quality and optimizing the cost.

The work model for the role is #LI #Onsite

This role is contributing to the IS Services business in Bangalore(India)/ Globally.

You will be mainly accountable for:
• Deliver and continuously improve maturity of deployment service across the ABB and within budgeted costs and time schedule. Implement effective interfaces between local/corporate IS teams for all security activities and, where required, ensures adherence to demands in line to agreed service level agreements (SLAs), budget and quality specifications. Implement department’s operations in a manner which leads to
improved efficiency in use case development and enhance operational functionality by using innovative approaches to security incident detection.
• Coordinates handling of complex and high severity security incidents.
- Provides timely and accurate reporting for on security detections to Senior Management and various Corporate IS or Business IS functions.
- Ensure high maturity and quality levels of each sub servies that are under Detect and Respose service
- Enhance measure SLAs and KPIs for entire service and each sub service
- Identify area of improvement in service and initiate remedial actions.
- Drive actively towards enhanced visibility, thorough automation and quick response actions.
- Validate SOPs once in every six months and propose changes as per changing threat landscape

Qualifications for the role

- Master’s Degree in information management, computer systems, business engineering or similar
- Certifications required- Security Certification (CISSP, CISM, GCIH or equivalent)
- 15 years in IT, 10 years of which in security and SIEM management
- This role will ensure the entire SIEM (CMS Splunk)and SOAR (Palo Alto Xsoar) platforms are delivering business and operational value, targeting the threats ABB faces.

More about us

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.
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