Application Support Executive

17 hours ago


Jamnagar, India RATNAAFIN Full time

Key Responsibilities: - Support employees in adopting and effectively using the Loan Origination System (LOS), Loan Management System (LMS), and other internal tools. - Resolve support tickets promptly to ensure smooth business operations. - Handle user administration, including user management and access controls. - Conduct user training and daily troubleshooting support. - Demonstrate strong technical aptitude and self-learning abilities for new platforms. Candidate Profile: - Bachelors degree (or any graduate degree). - Proficiency in Hindi, Gujarati, and English. - Comfortable learning new technical systems independently and managing challenging customer support scenarios. Why Join Us? - Work at a Certified Great Place to Work. - Contribute to the growth of MSMEs across India through innovative financial solutions. - Be part of a vibrant IT and FinTech team supporting vital business systems.



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