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Concierge (Urgent Search)

1 month ago

Mumbai, Maharashtra, India Jones Lang LaSalle Full time

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Job Summary The Concierge serves as the primary point of contact for guests or residents providing exceptional service by handling requests offering information and ensuring a welcoming environment This role is key in enhancing the overall experience by delivering personalized assistance Key Responsibilities Greet guests residents warmly and assist with check-ins inquiries and special requests Provide information about local attractions dining entertainment and transportation Make reservations for restaurants tours and special events Coordinate deliveries valet services luggage handling and other amenities Handle guest complaints or concerns professionally and promptly Maintain a clean organized front desk or lobby area Liaise with housekeeping maintenance and other departments to ensure guest satisfaction Keep logs and records of services requests and incidents Qualifications High school diploma or equivalent hospitality or customer service training preferred 1-2 years of experience in a hotel residential or customer service environment Excellent communication interpersonal and problem-solving skills Professional appearance and demeanor Proficiency in MS Office knowledge of reservation systems is a plus Multilingual abilities are a bonus Location On-site -Mumbai MH Scheduled Weekly Hours 48 Job Tags Transition Management If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL