Team Lead

3 days ago

Bengaluru, India RenewBuy Full time

Job Description We are seeking a dynamic and result-oriented Sales Manager to lead our Telesales team in driving high-performance outcomes. The role involves managing daily, weekly, and monthly sales performance, motivating the sales team to achieve targets, ensuring process adherence, and maintaining a positive, competitive environment on the sales floor. The ideal candidate will bring strong leadership skills, data-driven decision-making ability, and in-depth knowledge of motor insurance sales. Key Responsibilities: - Ensure and manage daily, weekly, and monthly sales performance of team members. - Motivate and inspire the sales team to maintain a highly competitive and positive environment on the floor. - Ensure process-related TATs (Turnaround Times) are met with timely delivery of desired outcomes. - Participate in weekly and monthly performance reviews, contributing to strategy formulation and improvement programs. - Plan, structure, and execute team tasks while ensuring process adherence and goal achievement. - Lead in training, rewarding, and disciplining employees, and take an active role in staffing and onboarding new hires. - Identify and resolve operational challenges with a solution-driven mindset. - Drive quality, productivity, and process improvements to meet business growth targets. - Foster a partner-focused, metrics-driven environment, ensuring accountability and consistent results. Qualifications: - Bachelor's degree in Business, Marketing, or a related field (MBA preferred). - 5+ years of total work experience, with a minimum of 2 years in telesales team management. - Proven track record in motor insurance sales and exposure to high-scale selling environments. - Experience managing a team of at least 10 telesales executives. - Strong analytical and data management skills, with expertise in Excel. - Excellent communication and people management skills. - Flexibility to work in different shifts as required. - Language Preference: Tamil, Telugu, or Kannada. Professional Skills: - Telesales Team Leadership - Sales Performance Management - Process Adherence & Quality Control - Data & Excel Proficiency - Employee Training & Motivation - Conflict Resolution & Problem Solving

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