Customer Care Representative

4 days ago


Thāne, Maharashtra, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

ICICI Lombard is hiring Customer Relationship Executives - Digital Sales to join our high-energy Contact Centre team in Mumbai The role involves handling customer queries driving digital insurance sales and ensuring excellent customer engagement through voice interactions Key Responsibilities Engage with potential customers over calls to explain insurance products and services Drive digital sales by converting leads into successful policy issuance Achieve daily weekly and monthly sales targets Ensure superior customer experience by answering queries clearly Demonstrate strong knowledge of sales skills and customer relationship management Participate in mock calls and operational training for sales performance Qualifications Skills Required Education Graduate Full-time Part-time Experience 0-2 years Freshers welcome Excellent communication in English Hindi Sales-oriented mindset with persuasive communication skills Knowledge of customer service and quality parameters Ability to confidently explain What skills are required for sales during interview Work Environment Working Days 5 days a week Week Off 2 days rotational Shift Timings Fixed shift 9 30 AM - 7 00 PM Process Voice-only No transport provided Salary Benefits Fresher CTC 1 75 LPA Approx 12 500 in-hand month Experienced CTC 0-2 years Up to 2 50 LPA Approx 18 000 in-hand month Unlimited incentives for E-Channel Digital Sales Career growth in one of India s leading insurance companies Job Type Full-time Pay 12 000 00 - 20 000 00 per month



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