Customer Support Representative

3 days ago

Thāne, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Support Representative

We are seeking a skilled customer support representative to provide exceptional service to our clients via various communication channels.

Key Responsibilities:
  • Effective Communication: Engage in persuasive communication to highlight the value proposition and ensure seamless customer interactions.
  • Sales Target Achievement: Work towards achieving and exceeding sales targets by employing consultative selling techniques.
  • Customer Relationship Building: Build and maintain strong, long-lasting relationships with customers through regular follow-ups and personalized communication.
  • Issue Resolution: Address customer inquiries and concerns, providing timely and accurate information.
  • Product Knowledge: Develop a deep understanding of product offerings and effectively communicate their features and benefits to customers.
Required Skills and Qualifications:
  • Proven Sales Experience: Proven experience in sales conversion, preferably in the relevant industry.
  • Excellent Communication: Excellent communication skills with a clear and persuasive approach.
  • Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with customers.
  • Results-Driven: Results-driven and able to meet and exceed sales targets.
Benefits:

This role offers opportunities for growth and development in a dynamic environment. You will have the chance to work with a variety of products and services, developing your skills and expertise.

Others:

Able to work in a fast-paced environment with multiple priorities and deadlines. Proficient in CRM software and Microsoft Office Suite. Familiarity with customer relationship management principles and practices.

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