Senior Associate

Our story Strada is a technology-enabled people powered company committed to delivering world-class payroll human capital management and financial management solutions to organizations globally With a team of more than 8 000 experts and over 30 years of expertise Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale Supporting over 1 400 customers in 33 countries Strada partners with customers at every stage of their journey to help drive their vision forward It s why we re so driven to connect passion with purpose Our team s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions for life With a comprehensive total rewards package continuing education and training and tremendous potential with a growing global organization Strada is the perfect place to put your passion to work To learn more about us visit Role To process the CA payrolls by meeting the obligations such as TAT accuracy levels as specified To provide an effective and efficient CA payroll service to customers ensuring the accurate and timely payment of their employees salaries Respond to requests queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty To proactively seek learning opportunities to develop and maintain good knowledge of Strada s systems clients and workflow and processing procedures To take an active part in promoting your own training and development in all areas Responsibilities Production Responsible For Processing And Meeting Targets Given For The Same Responsible For Second Level Verification Of Data If Required Providing Feedback On Quality Issues Found During Audits Responsible for timely escalation of production related issues Responsible For Maintaining Accuracy Prioritizes allocates and actions daily tasks to be accomplished to meet SLA o To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts team meetings etc Ensures that team members get data required in right format and in time to complete payrolls to agreed deadlines Calculates prepares and transmits manual payments and third-party disbursements Coaches and advises team members on Systems and PC usage Suggests ways in which systems and procedures can be improved to enhance the business o Updating Process Related Reports and Documents Compliances Ensuring ISMS Compliance Of The Team Adhering To Company Policies Rules And Regulations Following Quality Processes Thoroughly - Checklists Standards Etc On Process Adhering to Work Timings Leave Schedules Responsible for processing end to end Canadian payroll and ensure the service is delivered as per the Canadian Law Need to have basic understanding of the Canadian deductions such as CPP EI and the income tax Need to have basic understanding of the Canadian year end forms such T4 s and RL-1 slips Requirements Graduate from any stream Diploma Holder 2-5 years experience in CA payroll PC Literacy - Word and Excel Basic Level Benefits By applying for a position with Strada you understand that should you be made an offer it will be contingent on your undergoing and successfully completing a background check consistent with Strada s employment policies Background checks may include some or all the following based on the nature of the position SSN SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists credit check and or drug test You will be notified during the hiring process which checks are required by the position Our commitment to Diversity and Inclusion Strada believes diversity should be visible valued and sustained throughout the organization And we re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve As an affirmative action employer we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement Diversity Policy Statement Strada does not discriminate against anyone based on sex gender race color religion creed national origin ancestry age physical or mental disability medical condition pregnancy marital or domestic partner status citizenship military or veteran status sexual orientation gender gender identity or expression genetic information or any other legally protected characteristics or conduct covered by federal state or local law In addition we take affirmative action to employ and advance in employment qualified minorities women disabled persons disabled veterans and other covered veterans Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs practices and observances unless doing so would result in undue hardship Applicants for employment may request a reasonable accommodation modification by contacting his her recruiter Authorization to work in the Employing Country Applicants for employment in the country in which they are applying Employing Country must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada Note this job description does not restrict management s right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries partners or purchasers of Strada business units We offer you a competitive total rewards package continuing education training and tremendous potential with a growing worldwide organization We offer you a competitive total rewards package continuing education training and tremendous potential with a growing worldwide organization DISCLAIMER Nothing in this job description restricts management s right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries partners or purchasers of Alight business units