Senior manager

Job Description

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.
We are inviting applications for the role of Senior Manager, Accounts Payable
The Accounts Payable team is part of the Finance Operations pillar which is responsible for executing day-to-day operations (sourcing, procurement, accounts payable, payroll, general ledger accounting, and financial reporting) for our clients. We protect and lead all aspects of corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed.
The Manager of Accounts Payable will coordinate the Accounts Payables processes and outcomes, directly leading the AP Associates and AP Project Associates. Lead the development of AP team by holding high standards and ensuring that Associates are setup for success and have/learn the requisite skills and abilities to do their jobs well. Design, propose and implement improvements and or streamline our processes and procedures independently and by collaborating with members of the firm and clients. The Manager of AP be passionate about supplying to growth and change, as this is a fast-paced environment that is a consistently growing and changing business, requiring evolution, and build out of our systems and processes to accommodate increased payables demand.
Responsibilities
.Responsible for overall process performance of 20+ FTEs AP Team which handles 90-95% of all AP functions for the real estate client.
.This role will be responsible for successful transition of the process and responsible for setting it up FTR (First Time Right)
.Act as Subject Matter Specialist for the AP processes, complete know how and understanding of the AP value chain.
.Expectation is that Sr. Manager leads the monthly governance meeting with the clients, process leader and maintains a strong client relationship with the key stakeholders.
.Ensure to meet Service Levels Agreement results (daily/weekly/monthly)
.Senior Manager will be responsible to deliver the process improvements and transformation as committed as per the contractual obligations.
.Supporting Clients (Property Managers) on monthly reporting functions for Account Payable activities related to various properties. And be the SPOC for any discussion/ escalation /on-going reviews with client.
.Maintain attrition at the lowest level as per corporate target and proactively plan & execute people movement during high volume or attrition.
.Coach & mentor Assistant Manager /Management Trainee/Domain Specialist Trainee for them to manage their teams better and help them on their career pathing to succeed well in their roles.
.Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team.
.Develop and run metrics that measure the activities performed by AP and present them in a synthesized way.
.Develop and maintain a catalog of reports that enable clients to handle their inputs into the Accounts Payable processes in an effective way and without bureaucracy.
.Ensure process controls are appropriately established, communicated to employees and timely audited.
.Pro-actively identify the issues or client needs and act.
.Become SME of software and tools utilized by the AP Team (mainly Yardi). Provide system administration and collaborate closely with technologist to support, maintain, and improve the software products used by the Accounts Payable team.

Qualifications we seek in you
Minimum Qualifications
.Relevant years of experience in Account Payable processes.
.Bachelor's degree with a major in Finance and Accounting.
.Experience with Accounts Payable or Finance.
.Functional SME with Yardi experience.
Preferred Qualifications
.Should have managed the AP processes for real estate clients in his prior role.
.Experience in team handling.
.Establish & Manage client relationship through regular engagement with the client.
.Pro-actively identify the issues or client needs and act.
.High customer service oriented

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.