Technical Trainer – Firewall

2 days ago

Chennai, Tamil Nadu, India Movate Full time
Job Title: Technical Trainer – Firewall & Security

Location: Chennai - Perungulathur

Experience Required: 3–10 years

Industry Type: IT Services & Consulting

Functional Area: IT Hardware, Technical Support, Training

Employment Type: Full Time, Permanent

Job Description:

We are seeking a passionate and technically skilled Technical Trainer – Firewall & Security to join our team. The ideal candidate will have hands-on experience in networking and security technologies and a strong background in training delivery.

Key Responsibilities:

- Conduct technology training sessions for L1/L2 engineers on the production floor.
- Administer skill gap assessments and deliver refresher training programs.
- Develop lab scenarios and case studies for Level 1 & 2 support.
- Simulate complex technical issues in lab environments and provide break-fix solutions.
- Create and deliver training content on emerging technologies via classroom, online, and blended formats.
- Continuously upgrade technical knowledge and obtain certifications as per business needs.
- Track and report training effectiveness using feedback, conversion %, and learning curve metrics.
- Travel within India and abroad to deliver training as required.

Required Skills:

Networking Fundamentals:

- OSI Model, Ethernet Frame, MTU, ARP, GARP, Proxy ARP, RARP
- ICMP, IPv4/IPv6, Fragmentation, VLSM/CIDR
- TCP (3-Way Handshake), MSS, UDP, FTP (Active/Passive), TFTP
- DHCP, DNS, SNMP, QoS, Syslog
- Wireshark Packet Capture & Analysis
- Utilities: Ping, Traceroute, Nslookup, Netstat

Firewall & Security:

- Firewall, NAT, ALG
- IPSec VPN, SSL VPN, Site-to-Site & Remote Access VPN
- Unified Threat Management (UTM)
- Network Threats & Mitigation Techniques
- Vulnerability Assessment, ADS
- Cryptography, PKI, AAA (RADIUS, EAP, TACACS, SAML, SSO)
- High Availability (Active-Active, Active-Passive)
- Endpoint Security, Certificate Server, Cloud Security, SIEM, Web Proxy, Content Filtering

Preferred Qualifications:

- Experience in TAC/Tech Support or Enterprise TAC environments.
- Industry certifications in networking and security domains.

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