Technical Trainer – Firewall

3 weeks ago

Chennai, Tamil Nadu, India Movate Full time

Job Title: Technical Trainer – Firewall & Security

Location: Chennai - Perungulathur

Experience Required: 3–10 years

Industry Type: IT Services & Consulting

Functional Area: IT Hardware, Technical Support, Training

Employment Type: Full Time, Permanent

Job Description:

We are seeking a passionate and technically skilled Technical Trainer – Firewall & Security to join our team. The ideal candidate will have hands-on experience in networking and security technologies and a strong background in training delivery.

Key Responsibilities:

  • Conduct technology training sessions for L1/L2 engineers on the production floor.
  • Administer skill gap assessments and deliver refresher training programs.
  • Develop lab scenarios and case studies for Level 1 & 2 support.
  • Simulate complex technical issues in lab environments and provide break-fix solutions.
  • Create and deliver training content on emerging technologies via classroom, online, and blended formats.
  • Continuously upgrade technical knowledge and obtain certifications as per business needs.
  • Track and report training effectiveness using feedback, conversion %, and learning curve metrics.
  • Travel within India and abroad to deliver training as required.

Required Skills:

Networking Fundamentals:

  • OSI Model, Ethernet Frame, MTU, ARP, GARP, Proxy ARP, RARP
  • ICMP, IPv4/IPv6, Fragmentation, VLSM/CIDR
  • TCP (3-Way Handshake), MSS, UDP, FTP (Active/Passive), TFTP
  • DHCP, DNS, SNMP, QoS, Syslog
  • Wireshark Packet Capture & Analysis
  • Utilities: Ping, Traceroute, Nslookup, Netstat

Firewall & Security:

  • Firewall, NAT, ALG
  • IPSec VPN, SSL VPN, Site-to-Site & Remote Access VPN
  • Unified Threat Management (UTM)
  • Network Threats & Mitigation Techniques
  • Vulnerability Assessment, ADS
  • Cryptography, PKI, AAA (RADIUS, EAP, TACACS, SAML, SSO)
  • High Availability (Active-Active, Active-Passive)
  • Endpoint Security, Certificate Server, Cloud Security, SIEM, Web Proxy, Content Filtering

Preferred Qualifications:

  • Experience in TAC/Tech Support or Enterprise TAC environments.
  • Industry certifications in networking and security domains.

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