Servicenow Consultant

3 weeks ago

Bengaluru, Karnataka, India Netsach Full time

Greetings from Netsach - A Cyber Security Company We are looking for ServiceNow Consultant with 7 hands-on experience in ServiceNow applications modules TSM or CSM ITSM TNI or CMDB OMT FSM TSOM or ITOM GRC SecOps Job Title ServiceNow ConsultantExp 7 yrsJob Location Bangalore OnsiteJob Type 1yr ContractFace to Face Interview is requiredInterested candidates can share their updated resume at emily netsach co inWithin the telecom domain consulting division Infosys is seeking a consulting professional who can interact effectively with Client executives to own RFPs define requirements lead requirements track with techno functional capability Candidate would be accountable for ServiceNow solutions adhering to industry best practices Area of expertise Good understanding of ITIL framework key ITSM processes TSM Telecom Service Management module or its predecessor -CSM ITSM FSM Field Service Management GRC Governance Risk and Compliance TSOM Telecom Service Operations Management or its predecessor ITOM and AI ML plugins Integration hub with hands on experience of working across multiple integrations using REST SOAP Kafka An exposure to Telecom domain is desirable with knowledge of TAM SID and also popular Telecom Services like Voice Broadband VPN services in Wired Wireless networks Essential skills ServiceNow subject matter expert with 7 hands-on experience in ServiceNow applications modules TSM or CSM ITSM TNI or CMDB OMT FSM TSOM or ITOM GRC SecOps Good knowledge of Products Service Catalog PSR hierarchy Inventory and the common design patterns like Catalog-Driven-Orchestration Closed-Loop-Assurance Real-Time-Inventory Network-as-a-Service for Solution design in Service fulfilment Assurance domain Develop innovative solutions in collaboration with a cross-functional team including Custom-Applications Built-On-Now for extending Capabilities Experience in implementation and estimation techniques Responding to Request for Information Proposal documents Lead the development team members and provide technical mentorship Experience with Script Java Script - all scripted aspects of the ServiceNow system Business Rules Script Includes UI Actions Scheduled Jobs Performs integrations and process automation using ServiceNow workflows Experience integrating external systems with the ServiceNow using integration solutions including ODBC REST SOAP LDAP SSL KAFKA etc Hands-on experience working with relational databases domain separation integration hub Maintain deep comprehensive knowledge of ServiceNows capabilities performance and constraints Support practice build efforts to include development of practice intellectual property IP Good understanding of ServiceNow data model and structures Good experience in Agile way of working Scrum User Story Sprint model JIRA Confluence tools Candidate should possess Good Communication Client- interfacing skills Good To have Skills SAFe PMP Prince2 CSM and ITIL certified ServiceNow CSA CSI and module specific micro certifications Designing of TM Forum APIs Personal Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary Analytical Abilities a goal-oriented work approach high quality awareness good team player A high degree of initiative and flexibility Excellent communication networking skills Thank YouEmily JhaNetsach - A Cyber Security Companywww netsach co in

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