Deputy Manager Control-m Admin,scheduling Pune

About VOISVOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS IndiaIn 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Core Competencies- Pro-actively monitor Critical Services Business process identify Business impact- Creating and setting of daily Billing schedules Creating Daily Schedules - Setting up non-schedule related jobs - Daily weekly monthly task health checks monitoring housing keeping activities proactive restarts- Troubleshooting resolving all incidents service request Problem trouble tickets assigned as per agreed SOPs - Understanding of Control-M Architecture processes- Experience with telecom application domain for minimum 4 years- Expert of ITIL ITSM processes -Strong Skills of Unix PL SQL- Experience in end-to-end technical project delivery- Expertise in handling admin task like Control-M application upgrade Agent upgrade etc- Experience in driving upgrade migrations projects- Ability to identify scalability performance and integration issues and propose optimal solutions Should be able to collaborate across products vendors and geography to come up with a compelling solution Roles Responsibilites-Provide recommendations to improve and address lead critical issues and root cause analysis- Required to work as on-call support to provide 24x7 support- Pro-actively monitor Critical Services Business process identify Business impact- Creating and setting of daily Billing schedules Creating Daily Schedules - Setting up non-schedule related jobs - Daily weekly monthly task health checks monitoring housing keeping activities proactive restarts- Troubleshooting resolving all incidents service request Problem trouble tickets assigned as per agreed SOPs - Understanding of Control-M Architecture processes- Experience with telecom application domain for minimum 4 years- Expert of ITIL ITSM processes -Strong Skills of Unix PL SQL- Experience in end-to-end technical project delivery- Expertise in handling admin task like Control-M application upgrade Agent upgrade etc- Experience in driving upgrade migrations projects- Ability to identify scalability performance and integration issues and propose optimal solutions Should be able to collaborate across products vendors and geography to come up with a compelling solution -Provide recommendations to improve and address lead critical issues and root cause analysis- Required to work as on-call support to provide 24x7 supportVOIS Equal Opportunity Employer CommitmentVOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 5 Best Workplaces for Diversity Equity and Inclusion Top 10 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey