Program Coordinator

Job Description About Qure.AI: Qure.AI is an equal opportunity employer. Qure.ai is a leading Healthcare Artificial Intelligence (AI) company disrupting the status quo by enhancing diagnostic imaging and improving health outcomes with the assistance of machine-supported tools. Qure.ai taps deep learning technology to provide an automated interpretation of radiology exams like X-rays, and CT scans for time and resource-strapped medical imaging professionals, enabling faster diagnosis and speed to treatment. Qure.ai aims to democratize healthcare by improving accuracy, accessibility, and affordability to patients worldwide. Founded in 2016, we apply the latest AI research to healthcare problems and develop innovative solutions that are revolutionizing the way patients are diagnosed and treated. Our solutions have impacted more than 32 million lives, deployed in 100+ countries, and 4500+ sites globally. Qure.ai is an equal opportunity employer. BREATHE: Building Respiratory Evidence for AI Tools and Health Equity The BREATHE Program deploys ultrasound devices, clinical protocols, and AI-enabled workflows across multiple geographies to strengthen frontline screening and triage. The program spans site selection and activation, training and supervision, data stewardship, integration with national systems, and end-to-end grant compliance. About the job Job Title: Program Coordinator Department: Global Health Location: Vellore, Tamilnadu, India Years of Experience: 24 years (minimum 2 years in project implementation in hospital settings) Employment Type: Contractual, for the duration of the project Key Relationships - Program Manager (Global Health) - Hospital administration, radiology/sonography, emergency/OPD, IT/PACS, biomedical engineering, procurement, Qure integrations & support, MEL (Monitoring-Evaluation-Learning) teams, device/vendor reps Job Description The key responsibilities of this role typically include the following: Roles and Responsibilities Service Delivery & Patient Flow - Run the daily POCUS screening workflow end-to-end: patient identification, referral, scan scheduling, results capture, and clinical hand-offs. - Coordinate with clinical teams to ensure adherence to SOPs, infection control, and safety protocols. - Guide patients through next steps (confirmatory tests, referrals, follow-ups) and reduce loss-to-follow-up. Site Operations & Readiness - Maintain device readiness (basic checks, uptime tracking, accessories/consumables inventory); escalate service tickets to vendors/biomed with clear SLAs. - Ensure training sessions, refreshers, and user onboarding are done on time; maintain training logs and competency checklists. - Display/update SOPs, job-aids, escalation matrices, and contact lists at pointof use. Data, Reporting & Quality - Capture and track patient and scan data in qTrack (and hospital systems); ensure data completeness, de-duplication, and timely syncing. - Run daily/weekly dashboards for volumes, adoption, TAT, and follow-ups, present objective updates in review meetings. - Support compliance with consent/ethics/IRB and privacy requirements; flag any deviations immediately. Stakeholder Coordination & Issue Resolution - Lead quick daily huddles; maintain an Issue & Action Tracker with owners, due dates, and status. - Coordinate across departments (radiology, OPD/ED, IT, biomed, admin) to unblock bottlenecks (space, staffing, scheduling, equipment). - Prepare concise weekly reports for the Program Manager (deliverables, risks, mitigation, inventory, training, success stories). Required: Educational Background: Bachelor's in public health, Hospital/Health Administration, Life Sciences, Nursing/Allied Health, Biomedical Engineering, or Management Professional Expertise: - 24 years in hospital operations, public health projects, clinical coordination, or field implementation (internships/projects count). - Exposure to medical devices, radiology/POCUS, community screening programs, or EMR/PACS/DICOM is a plus. Fluency in the local language and working proficiency in English. Skills & Competencies - Strong coordination and follow-through; owner mindset with bias to action. - Clear written & verbal communication; confident with clinical and admin Stakeholders. - Proficiency with Excel/Google Sheets; comfortable learning digital tools (qTrack, EMR,ticketing). - Basic analytics: read dashboards, spot trends/anomalies, and recommend fixes.Organized, process-oriented; able to manage inventories, schedules, and documentation. - Problem-solving under time pressure; escalates early with options and timelines. - Patient-centered and respectful; maintains confidentiality and safeguarding standards. Preferred: Exposure to LMIC health systems and last-mile operations.Experience in patient recruitment and management for projects and studies At Qure.ai You will be part of a rapidly growing organization, with an opportunity to work alongside the best minds in the industry. Competitive compensation and rewards, an opportunity to grow with a young company.