Systems Engineer

23 hours ago

Gurgaon, Haryana, India myGwork - LGBTQ+ Business Community Full time
Job Description

This job is with Moody&aposs, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At Moody&aposs, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

- Minimum 3 year of working knowledge and hands on experience in the following technology areas: Application Packaging, Intune, Autopilot, Windows Update for Business etc.
- Intermediate level expertise on Windows 10/11 and configuring Microsoft applications & browsers.
- Troubleshooting Windows application/ OS issues

Preferred Skills

- Expertise on compliance policies related to windows desktop environments.
- Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required.
- Automation skills - PowerShell, Python along with other programming languages are a plus.
- Experience in managing MAC devices using Intune

Qualification

- Bachelors degree in computer science or equivalent area of study.
- ITIL or any other Industry certifications in relevant areas is a plus.

Responsibilities

- Support daily operations for Windows environments, including hardware, software, Autopilot, Intune, M365, and mobility, while creating relevant operating documentation.
- Adhere to ITIL processes for incident, change, and problem management.
- Collaborate with the Security team to ensure compliance with security policies and standards.
- Analyze metrics, logs, and system alarms for troubleshooting and preventative maintenance, while facilitating major incident restoration calls.
- Ability to summarize complex technical and business issues to the appropriate audience (technical & non-technical)
- Independently manage multiple projects and ensure availability outside standard working hours for collaboration with offshore partners.

About The Team

The Digital Workplace Services OperationsTeam works at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines).

Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody&aposs Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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