▷ (Apply Now) Customer Account Manager

4 days ago


Solāpur, India GKN Automotive Full time

Role Overview GKN Automotive India is seeking a dynamic and strategic Assistant / Deputy Manager - Commercial to lead customer account management and business development for our West Zone clients, including industry leaders like Tata Motors, Bajaj Auto, MG Motors, Stellantis, and Fiat. This high-impact role contributes directly to 30-40% of GKN India's revenue and volume. You'll be the front-line contact for key accounts, driving new business, profitability, and long-term partnerships while collaborating with internal teams across Central Purchase, Plant Operations, Finance, and Global Account Management. Key Responsibilities - Lead pre-RFQ engagement, RFQ generation, quote preparation, and negotiation - Drive competitive insights to shape winning proposals - Maintain and improve profitability across current and new business - Own budgeting, demand planning, and long-range strategy (4YP) - Develop and execute customer business strategies - Deep dive into customer systems, portals, vehicle cycle plans, and sourcing strategies - Conduct strategic visits to foster customer intimacy and long-term growth - Manage pricing mechanisms and settlements - Support VAVE, ECN, and resourcing initiatives for cost competitiveness - Collaborate with plant teams on supply chain, quality, and overdue issues - Maintain costing databases and support MIS reporting - Apply global key account management practices and profitability metrics - Analyze and leverage competitive intelligence for business advantage Qualifications & Experience - Bachelor of Engineering (MBA preferred) - 8-10 years in the auto component industry, ideally with Tier 1 system suppliers Core Competencies - Strong analytical and reasoning skills - Excellent communication and negotiation abilities - Collaborative mindset and team leadership potential - Assertiveness, decision-making, and persuasive influence Why Join Us? At GKN Automotive India, you'll be part of a high-performance team shaping the future of mobility. This role offers exposure to global account strategies, leadership development, and the opportunity to make a measurable impact on business growth.



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