Mandarin Quality Manager

5 days ago


Mumbai, Maharashtra, India MatchaTalent Full time

Willing to work in Mandya or Mysore Karnataka India About the Client Founded in 2005 our company has grown into one of the world s largest suitcase manufacturers recognized as the first and only luggage company listed on the Shenzhen Stock Exchange SCSE With a global turnover of RMB 3 billion in 2023 we are a leading player in the B2B and B2C markets We have established strong partnerships with global brands like adidas Nike Uniqlo Puma and Decathlon providing a wide range of bags luggage and apparel Our manufacturing hubs are based in China India and Indonesia and we are the global market leader in IT suitcases On the B2C front we operate successful brands catering to the youth travel segment and have consistently ranked as the top seller in the luggage category during major shopping events With a strong presence in international markets and continuous expansion through mergers and acquisitions we remain committed to innovation and delivering high-quality products worldwide We are looking for a skilled and experienced Quality Manager to support the Quality Director in establishing and implementing a robust quality management system within our manufacturing operations In this role you will be responsible for organizing and improving the quality management framework developing a strong talent pipeline within the quality department and ensuring the successful delivery of high-quality products to our clients You will also be the primary point of contact for customers ensuring their satisfaction with the quality of our products and improving overall customer experience The ideal candidate should have solid experience in quality management strong leadership abilities and the capability to handle client relationships effectively You will play a key role in maintaining and enhancing the quality standards across the organization with a strong focus on operational excellence and customer satisfaction Key Responsibilities Assist the Quality Director in establishing and implementing a comprehensive quality management system within the factory Lead the development implementation and continuous improvement of quality processes and standards Build and manage the talent pipeline within the quality department to ensure a capable and reliable team Serve as the key contact for clients ensuring smooth communication timely delivery of goods and high levels of customer satisfaction Ensure all quality processes are aligned with company standards and actively work to reduce risk and improve product quality Qualifications Willing to work in Mandya or Mysore Karnataka India Fluency in both Chinese and English is required Education Diploma or higher in a related field Experience Minimum of 3 years of quality management experience international work experience is a plus Technical Skills Strong knowledge of quality management systems and on-site management Leadership Proven team management skills with excellent coordination and risk management abilities Personal Attributes Strong sense of integrity and commitment Results-oriented with a practical approach to problem-solving High level of professionalism and dedication to maintaining quality standards



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