Technologist I, Communications Engineer

Company ProfileOceaneering is a global provider of engineered services and products primarily to the offshore energy industry We develop products and services for use throughout the lifecycle of an offshore oilfield from drilling to decommissioning We operate the world s premier fleet of work class ROVs Additionally we are a leader in offshore oilfield maintenance services umbilicals subsea hardware and tooling We also use applied technology expertise to serve the defense entertainment material handling aerospace science and renewable energy industries Since year 2003 Oceaneerings India Center has been an integral part of operations for Oceaneerings robust product and service offerings across the globe This center caters to diverse business needs from oil and gas field infrastructure subsea robotics to automated material handling logistics Our multidisciplinary team offers a wide spectrum of solutions encompassing Subsea Engineering Robotics Automation Control Systems Software Development Asset Integrity Management Inspection ROV operations Field Network Management Graphics Design Animation and more In addition to these technical functions Oceaneering India Center plays host to several crucial business functions including Finance Supply Chain Management SCM Information Technology IT Human Resources HR and Health Safety Environment HSE Our world class infrastructure in India includes modern offices industry-leading tools and software equipped labs and beautiful campuses aligned with the future way of work Oceaneering in India as well as globally has a great work culture that is flexible transparent and collaborative with great team synergy At Oceaneering India Center we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team Join us in shaping the future of technology and engineering solutions on a global scale Position SummaryCommunications Engineer Technologist I will be responsible for the installation maintenance and operations of the companys network The individual must be qualified at all levels of IP networks providing operational and project support to our business units data voice wireless and video networks This position also involves developing maintaining procedures to support network operations Location Chandigarh IndiaDuties ResponsibilitiesESSENTIALS Assist in availability of 24 7 365 staffing schedule of network operations Assist in 24 7 monitoring of the network servers and systems health using Solarwinds Netflow Microsoft SCOM SCCM Splunk etc Work with trouble tickets support teams to restore network services Assist network operations center with investigations documentation where warnings threshold breach is observed Design and maintain the monitoring tools Expert in problem resolution Ability to troubleshoot and configure network devices remotely Documents tracks and monitors problems to ensure a timely resolution of all assigned tickets Participate in an on call rotation to provide support to oceaneering global businesses Ability to work shifts to include holidays and weekends to support the infrastructure Responsible for providing project support and evaluating new technologies Identify and correct workflows and processes to improve network reliability and or resolution times Promote a positive work environment and promote customer service Lead and mentor junior technicians on projects and troubleshooting Manage control and document changes per the change management supervisor Assist in root cause analysis of Network operation issues Any other tasks as directed by line manager NON-ESSENTIAL Should be open to travel as per business needs Supervisory Responsibilities This position has NO supervisory responsibilities Reporting Relationship Reports to Manager Network Engineering Works closely with other IT teams QualificationsREQUIREDxc2xa7 Bachelors degree preferably in Electronics Computer Science or equivalent educationxc2xa7 Total work experience of 3-5 yearsxc2xa7 Must have an expert understanding of the TCP IP network protocol xc2xa7 Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba xc2xa7 Must be an expert in routing and switching technologies xc2xa7 Knowledge of Cisco Wireless Controllers and accesspoints xc2xa7 Knowledge of DMVPN IPSEC SSL VPNs xc2xa7 Knowledge of the F5 load balance xc2xa7 Must be an expert with the Cisco ASA firewall technologies xc2xa7 Must be an expert with EIGRP and BGP routing protocols xc2xa7 Experience of QOS policies across the Enterprise for Data Voice and Video DESIREDxc2xa7 CCNA CCNP certifications preferredxc2xa7 Good communication skillsxc2xa7 Fluent in English with excellent communication skillsxc2xa7 Able to work independentlyKnowledge Skills Abilities and Other Characteristicsxc2xa7 Log file analysis event correlation and troubleshootingxc2xa7 Good written and verbal communication skillsxc2xa7 Teamwork Interpersonal skillsxc2xa7 Analytical problem solving decision making skillsxc2xa7 Organizing planning skillsxc2xa7 Initiative Volunteers readily Undertakes self-development activities Seeks increased responsibilities Takes independent actions and calculated risks Looks for and takes advantage of opportunities Asks for and offers help when neededAdditional InformationThis position is considered OFFICE WORK which is characterized as follows Almost exclusively indoors during the day and occasionally at night Occasional exposure to airborne dust in the work place Work surface is stable flat Closing StatementIn addition we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future As well as developing employees in a specific role we are committed to lifelong learning and ongoing education including developing people skills and identifying future supervisors and managers Every month hundreds of employees are provided training including HSE awareness apprenticeships entry and advanced level technical courses management development seminars and leadership and supervisory training We have a strong ethos of internal promotion We can offer long-term employment and career advancement across countries and continents Working at Oceaneering means that if you have the ability drive and ambition to take charge of your future-you will be supported to do so and the possibilities are endless Equal Opportunity InclusionOceaneering provides equal employment opportunities to all applicants